First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation. With a combined presence in 43 US states, plus DC and Puerto Rico, we have lots of opportunities for growth! You can find additional job opportunities and locations directly at www.transdevNA.jobs.

About the Position

Join our team in Gloucester, MA, at our Cape Ann Transportation Authority contract! The General Manager provides leadership and management of the overall transit system, including but not limited to route planning, fiscal planning and adherence, maintenance planning and management, labor relations, and personnel management. Assumes first-line supervision of location employees. Ensures company and DOA policies and procedures are followed

• Prepares, recommends, and monitors/complies with annual budget.
• Develops and reviews requirements and standards for operations and maintenance.
• Complies with Federal, State, and Corporate reporting requirements.
• Works with maintenance manager to ensure vehicles and inventory are at acceptable levels and conditions.
• Accepts all responsible for the system and ensures the system remains functional at all times.
• Enforces adherence to Company standards of quality and performance.
• Motivates, leads, trains and develops exempt and non-exempt employees in a union and non-union environment.
• Monitors and oversees the system safety program.
• Provides operating reports and statistics for the client.
• Manages labor relations.

Qualifications:

• Minimum 5 years in transit management with increasing responsibilities.
• High school or equivalent required. Bachelor’s degree in business, transportation or related fields strongly preferred.
• Budget planning, route planning, labor relations, inventory control, experience in procurement and bidding processes, payroll management, scheduling system management, safety, training and risk management experience preferred.
• Ability to blend business sense with common sense in the decision-making process.
• Computer literate with a good working knowledge of Microsoft Excel and Word.
• Must have evidence of building solid relationships with supervisors, peers, and subordinates. Excellent communication skills.
• Demonstrated ability to build and continuously motivate highly effective teams.
• Successful track record in managing budgets and/or P&L responsibility. At least one year.
• Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.
• Must be a self-starter able to obtain successful results without supervision. Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
• Please note there is an additional list of physical requirements.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.