1 Mortgage Servicing Associate Job in Hillsboro, OR
First Technology Federal Credit Union is Hiring a Mortgage Servicing Associate Near Hillsboro, OR
The Mortgage Servicing Associate responds to member mortgage and home equity loan inquiries and handles mortgage and home equity loan transactions post-close.
Here's what you can expect from the job and what you need to be successful:
Job Duties:
- Respond to member email inquiries with professionally written email responses and handle member inquiries by phone and through the online ticketing system, documenting member interactions in appropriate system(s)
- Handle Home Equity Line of Credit (HELOC) maintenance
- Process mortgage and HELOC payments and payoffs
- Maintain monthly impound accounts
- Assist with real estate audits as required
- Handle insurance loss process
- Identify gaps in current processes and procedures and report to leadership
- Ensure compliance with all federal and local rules, laws and regulations
- Some experience in mortgage or home equity lending preferred
- Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
- Ability to work in fast-paced environment and meet deadlines without sacrificing quality
- Demonstrated strong analytical and problem solving skills with excellent attention to detail
- Excellent listening skills with ability to ask probing questions to determine member needs and overcome objections
- Ability to communicate clearly (verbal and written) with all levels within organization
- Working knowledge of Microsoft Office Suite
- Minimum Education: High School Diploma
Target Compensation in Hillsboro, OR: $20.00 to $23.00/hour annual bonus
Benefits options include:
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
- Accrue up to 17 days of Paid Time Off your first year of employment
- 11 paid federal holidays
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
#FT123 #LI-MG1
Job Summary
Full Time
$47k-63k (estimate)
05/03/2024
05/20/2024
addisonave.net
Palo Alto, CA
<25
Consumer Services
Related Companies
The following is the career advancement route for Mortgage Servicing Associate positions, which can be used as a reference in future career path planning. As a Mortgage Servicing Associate, it can be promoted into senior positions as a Loan Servicing Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mortgage Servicing Associate. You can explore the career advancement for a Mortgage Servicing Associate below and select your interested title to get hiring information.
