We’re looking for an IS Manager to join our team! In this role, you’ll ensure the streamlined operation of our Information Services Department in alignment with the business objectives of First Northern Bank. You’ll also define and implement IS policies, procedures and best practices. 

Responsibilities Include

• Lead IS Department in operational and PC support strategy and planning, including planning infrastructure projects and organizing and negotiating the allocation of resources
• Maintain awareness of new technologies and recommend the best course of action to obtain strategic advantage without subjecting the Bank to any undue risk
• Assist in determining and evaluating the Bank’s current and future technology, communications and information needs
• Lead project teams in reviewing, assessing, making suggestions for changes/updates and planning implementation of new products or technologies
• Review updates and releases for core processing, digital banking and other key solutions to determine opportunities to implement changes and new processes that will enhance the customer experience, as well as provide efficiency to Bank staff
• Provide primary support for all core processing vendor issues
• Strong and productive collaboration with business partners impacted by system changes or design
• Maintain close contact with vendors providing information technology solutions to the Bank
• Assist with management of financial aspects of the IS Department, including purchasing, budgeting and budget review
• Develop business case justifications and cost/benefit analyses for IS spending and initiatives
• Implementation and development of all IS policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision
• Negotiate and administer vendor, outsourcer and consultant contracts and service
• Supervise employees within data processing and PC support groups
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Lead and direct the IS operations of the Bank, including all technical departments

What You’ll Need to be Successful

• Leadership – maintain strong and effective leadership under stressful conditions
• Communication – listen, get clarification and respond well to questions; speak and write clearly in all situations
• Motivation – set and achieve challenging goals; demonstrate persistence and overcome obstacles 
• Accuracy and Thoroughness – strong attention to detail
• Problem-solving Skills - identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions
• Teamwork – maintain a positive working relationship with your team
• Service – promptly respond to requests for service and assistance
• Coaching – provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
• Judgement – ability to exercise personal and professional responsibility and work with limited direction; maintaining confidentiality of sensitive information

Qualifications

• Four-year degree in Computer Science or demonstrated ability to perform required duties
• 5 years of additional related experience
• Technical knowledge of network and PC operating systems, including Windows Server, VMWare, VEAM, and Microsoft 0365 solutions
• Technical knowledge of current network hardware, protocols and standards
• Extensive application support experience with Fiserv Premier or comparable banking software
• Understanding of IS security principles
• Proven experience in IS infrastructure planning and development
• In-depth knowledge of applicable data privacy practices and laws

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Bonus program
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Salary): $116,000 - $125,000/year

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.