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Payment Operations Specialist
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$32k-42k (estimate)
Full Time | Business Services 1 Month Ago
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First National Bankers Bank is Hiring a Payment Operations Specialist Near Baton Rouge, LA

SUMMARY
The position covers a broad variety of duties related to image check processing and payment transactions. The role requires a detail-oriented employee with initiative and the ability to work in a fast-paced environment. The employee will have the unique opportunity to be involved in the FNBB Correspondent roll out of the new Federal Reserve Bank (FRB) faster payment solution, FedNow. The ideal candidate will serve as a subject matter expert and will need to gain a strong understanding of the new product features and functionality. 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Assist with customer inquiries received via phone and email in a professional manner to find solutions to check processing and balancing errors.
• Ability to learn and apply check regulations to serve has a subject matter expert to assist customers submit and respond to fraud related claims.
• Research, analyze and process system corrections related to bank errors in check processing.
• Post daily transactions and accounting entries.
• Maintain computerized records and thoroughly document work in an organized and timely manner.
• Train customers on FNBB operated systems.
• Monitor electronic file transmissions and work closely with IT to identify and resolve transmission related issues.
• Responsible for Internal and External Account Reconcilement. 
• Gather and organize data to compile daily and monthly reports and billing.
• Ability to prioritize and efficiently transition from one task to another to help the team quickly resolve operational issues. 
• Develop faster payment product knowledge to serve as an internal and external subject matter expert. 
• Provide onboarding assistance to our Client Services team and work directly with our FRB FedNow Onboarding Manager, Financial Institutions and Service Providers to successfully deploy the service offering. 
• Assist development team in testing new product functionality prior to implementation to production platform.
• Additional tasks may be assigned as needed to cover workflow and ensure department coverage. 
OTHER KNOWLEDGE, SKILLS AND ABILITIES
 Detail-oriented
Clear and concise verbal and written communication skills
Proficient in Adobe Acrobat
Prior banking experience (preferred)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$32k-42k (estimate)

POST DATE

03/08/2023

EXPIRATION DATE

06/26/2024

WEBSITE

bankers-bank.com

HEADQUARTERS

MEMPHIS, TN

SIZE

200 - 500

FOUNDED

1984

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for Payment Operations Specialist positions, which can be used as a reference in future career path planning. As a Payment Operations Specialist, it can be promoted into senior positions as a Check Collections Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Payment Operations Specialist. You can explore the career advancement for a Payment Operations Specialist below and select your interested title to get hiring information.

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