1 Client Services Representative Job in Baton Rouge or Little Rock or Lake Mary, LA
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FIRST NATIONAL BANKERS BANK is Hiring a Client Services Representative Near Baton Rouge or Little Rock or Lake Mary, LA
To ensure timely and accurate processing of customer calls, inquiries and complaints, act as liaison between the respondent banks and FNBB’s Operations Division, Federal Reserve Bank and any other Correspondents and participate in bank related activities. Serve respondent bank customers by conducting a variety of tasks related to products and services offered by FNBB, open new accounts, research and resolve problems.
This person must conduct themselves in a professional manner to build and maintain the trust and respect of customers, both internal and external. All employees of FNBB are expected to conduct business in a courteous, friendly, professional manner and their behavior should at all times be above reproach. Telephone etiquette should be above reproach at all times.
Assist customers with requests or complaints, research and resolve account issues.
Acts as liaison between the respondent bank and the Federal Reserve Bank and other Correspondent banks.
Handle inquiries from other departments and offices of FNBB.
Assist respondent banks with reconcilement items.
Call banks concerning overdrawn accounts.
Create cases in Salesforce for all conversations and emails with customers.
Provide Netlink training to respondent bank's staff.
Relieve front desk as needed.
User management in NetLink and RSA token system.
Continuing education of banking industry rules and regulations.
Maintain a thorough understanding of all bank services and identify opportunities for new business.
Contributes ideas and information for the development of education materials to be used for training of services.
EXPERIENCEPrior experience with client relationship management system, particularly SalesForce, is preferable.
Job Summary
Full Time
Business Services
$42k-54k (estimate)
11/06/2022
02/09/2023
bankers-bank.com
MEMPHIS, TN
200 - 500
1984
Private
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
Providing the clients with product and service knowledge.
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The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.
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The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.
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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio
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Planning and making a schedule for the monthly meetings with the clients.
03/01/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
01/02/2022: Fargo, ND
Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
12/22/2021: Elkhart, IN
Review the job description for a Client Services Representative.
01/01/2022: Carson City, NV
The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
12/30/2021: Santa Rosa, CA
The representative may be seated at a desk or workstation, or they may be on the phone with clients.
02/17/2022: Knoxville, TN
Step 3: View the best colleges and universities for Client Services Representative.
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