7 Part-Time Customer Relationship Specialist Jobs in Lakewood, OH

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Customer Service Representative - Part-time

Area Temps

Lakewood, OH | Part Time

$39k-49k (estimate)

1 Week Ago

Customer Relationship Specialist

First Mutual Holding Co.

Lakewood, OH | Full Time

$52k-62k (estimate)

1 Week Ago

Part-Time Customer Relationship Specialist

First Mutual Holding Co.

Lakewood, OH | Part Time

$44k-57k (estimate)

1 Month Ago

Customer Service Representative - Part-time

AREATEMPS.COM

Lakewood, OH | Part Time

$37k-46k (estimate)

1 Month Ago

Customer Service Representative - Part-time

AREATEMPS.COM

Lakewood, OH | Part Time

$37k-46k (estimate)

1 Month Ago

Customer Service Representative - Part-time

AREATEMPS.COM

Lakewood, OH | Part Time

$37k-46k (estimate)

1 Month Ago

Asset Protection Specialist (Part Time)

Green Thumb

Lakewood, OH | Part Time

$41k-54k (estimate)

5 Days Ago

Part-Time Customer Relationship Specialist

$44k-57k (estimate)

Part Time 1 Month Ago

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First Mutual Holding Co. is Hiring a Part-Time Customer Relationship Specialist Near Lakewood, OH

Apply Job Type Part-time Description When you work at First Federal Lakewood, you'll work with a mutual bank that shares a commitment to customers, community and each other.Our differences bring inclusion to life at First Federal Lakewood and our commitment to diversity is our commitment to you, our customers and our communities. We seek and respect diverse creativity to build new ideas and add to our rich heritage. Our employees are valued, respected and their voices are heard.The Customer Relationship Specialist assists callers with account information and cross-sells banking products and services. Requirements Duties and Responsibilities:Provides information and resolves problems for customers and non-customers via various delivery channels by accessing account and product information.Facilitates first contact answers and solutions for in-depth customer questions and issues; follows up on requests.Answers and follows up on emails that are sent to bank general information email address.Documents all instances of customer contact (through phone, voicemail, email etc.) into the CRM system.Knowledgeable of all First Federal Lakewood products.Cross-sells products to existing customers by assessing customers' total relationship and recommending new products/services; encourages new relationships with non-customers and facilitates new account openings.Assists branches with opening procedures related to branch security.Other duties as required.Necessary competencies:AccountabilityActive ListeningCoachabilityCommunicationComposureCritical ThinkingOrganizational SavvyService OrientationTechnical ExpertiseExperience in sales is required.Experience in customer service is required.Experience in financial services or banking is required.Proficient in typing and ten key.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EasyLender, Cleartouch, OnBase, various government and investor software/web portals is preferred.Education and ExperienceEducation: High School Diploma or equivalent is required; Bachelor's degree is preferred, or equivalent experience.Certification: None.Years of banking experience: 2 years is required.Years of experience supervising: None.Physical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.00a through 5.00p and Saturday hours. These hours are subject to change.This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.
First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work.

Job Summary

JOB TYPE

Part Time

SALARY

$44k-57k (estimate)

POST DATE

04/04/2023

EXPIRATION DATE

05/27/2024

WEBSITE

firstmutualholding.com

HEADQUARTERS

LAKEWOOD, OH

SIZE

25 - 50

FOUNDED

2015

TYPE

Private

CEO

THOMAS FRASER

REVENUE

<$5M

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About First Mutual Holding Co.

FMHC is a financial services firm that offers deposit, lending, cash management and investment services to individuals and businesses.

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The following is the career advancement route for Part-Time Customer Relationship Specialist positions, which can be used as a reference in future career path planning. As a Part-Time Customer Relationship Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-Time Customer Relationship Specialist. You can explore the career advancement for a Part-Time Customer Relationship Specialist below and select your interested title to get hiring information.