Responsibilities include, but are not limited to :

• Execute accurate and timely processing of various types of payments, including but not limited to electronic transfers, ACH transactions, wire transfers, and check disbursements.
• Validate payment details, ensuring compliance with regulatory requirements and internal policies.
• Address discrepancies or issues related to payments promptly and effectively.
• Serve as a reliable backup for other positions in the department such as Merchant Financing Specialist and customer support for merchants.
• Collaborate with team members across different departments to streamline processes and enhance overall operational efficiency.
• Compile and analyze data to prepare daily, weekly, and monthly reports pertaining to payment processing activities.
• Generate insightful reports that provide key stakeholders with actionable insights into payment trends, transaction volumes, and potential areas for improvement.
• Ensure accuracy and completeness of all reports, adhering to established deadlines.
• Conduct regular audits and reviews to maintain the integrity and accuracy of payment processing systems and procedures.
• Inputting and maintaining the accuracy of data within the loan financing system.
• Identify and recommend enhancements to existing processes to minimize errors and optimize performance.
• Uphold compliance standards and mitigate potential risks by adhering to established protocols and implementing appropriate controls.
• Cross-sells bank products and services in a professional manner.
• Completes required training associated with job function.
• Performs other related duties as assigned.

Qualifications Education / Experience :

• High School diploma or equivalent, Associates preferred.
• 1 years banking, payment application or accounting experience preferred.

Skills :

• Proficient in Microsoft Office with advanced excel experience preferred.
• Must be able to multitask with a significant amount of detailed information in an accurate, timely and confident manner.
• High level of interpersonal skills to interact with customers, peers, and other internal departments in a professional manner.
• Strong analytical ability and problem-solving mindset.
• May be required to work earlier or later than a normal workday during acquisitions or peak seasons.

Last updated : 2024-05-08