Position Summary:

The Process Coordinator is responsible for ensuring the accuracy of all data recorded and performs ongoing database maintenance within the process department.

Essential Duties and Responsibilities:

• Review the documents being served on the clients behalf
• Print or e-mail the documents for the server
• Provide any special instructions as indicated by the client
• Make sure the job is assigned to the server in Serve Manager
• Dispatch the work and follow up with Servers for status
• Addressing client questions and solving issues

Job Qualifications:

• High school diploma or GED equivalent 
• Attention to detail to ensure clients receive the correct advice and support
• Strong organizational and multitasking skills to provide effective support to a large number of clients accounts
• Computer skills, including word processors and spreadsheet software
• Champion for exceptional customer service in providing business solutions to anticipate and meet client base needs

Schedule/Locations:

• Hours: Monday-Friday 8:00am-5:00pm
• In Office - Riverside 

About First Legal:

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.