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Provide timely and courteous customer service.
Process customer transactions in a professional, accurate, and efficient manner.
Exemplify FCCB's standard of delivering exceptional customer service every time.
Assess customer's financial needs and suggest Bank services and products.
Actively participate in and promote the Bank's sales culture and referral programs.
Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
Follow proper procedures and complete tasks in compliance with banking regulations.
Identify customer needs and develop solutions to exceed customer goals and expectations.
Constructively interact with co-workers.
There are four levels within the Universal Associate role.
The Universal Associate I : Processes transactions and handles cash, vault, ATM responsibilities, etc.
as outlined above.
Opens and maintains deposit accounts for consumers and businesses.
Completes all necessary maintenance on customer accounts.
HOURS will average approximately 38-40 per week and will include working some Saturday mornings.
This position is budgeted for 2,080 hours per year.
This position is budgeted for 2,080 hours per year.
Last updated : 2024-05-30
Full Time
Banking
$35k-42k (estimate)
05/19/2024
05/31/2024
firstcitizensbank.com
WILMINGTON, DE
200 - 500
1872
Public
CHUCK COLE
$50M - $200M
Banking
First Citizens is a financial institution that performs commercial banking operations, trust, insurance and investment banking services.
The job skills required for Universal associate include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal associate positions, which can be used as a reference in future career path planning. As an Universal associate, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal associate. You can explore the career advancement for an Universal associate below and select your interested title to get hiring information.