SUMMARY:

The position of Project Manager I is a professional individual who reviews project requests and provides services for projects, including but not limited to, planning, execution, and delivery of projects within scope in accordance with the Project Management Office (PMO) Policy. Throughout the lifecycle of each major project, the individual tracks project status, provides reports and manages project teams to mitigate issues and risks.

The Project Manager I acts as an intermediary between the business community and the technical community working with project teams and business associates to collect, clarify, and translate business requirements of projects for the team in order to prioritize and move projects forward.

ESSENTIAL FUNCTIONS:

• Defines and creates project plans for prioritization and implementation
• Evaluates trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
• Partners with business sponsors to define requirements
• Builds, leads, and coaches multiple project teams throughout project lifecycles
• Facilitates all operational milestones throughout the lifecycle of projects
• Assesses and resolves all high priority project risks as they are encountered
• Ensures all major projects adhere to project methodology compliance standards set by the PMO policy
• Continually updates relevant executive sponsor of project status
• Partners with business and technology partners to elicit, analyze, translate, and document project requests
• Partners with business partners to conduct user acceptance testing
• Coordinates the project resources.
• Assists in assessment, development, and implementation of new technologies within the company
• Works with project documentation within various sites when necessary (Monday.com, Confluence, Jira etc.)
• Ensures that quality service is provided to internal and external customers.
• Ensures that regulatory requirements are satisfied, and company policies are upheld
• Completes annual compliance courses
• Adheres specifically to all corporate policies and procedures.
• Also adheres to Federal and State regulations and laws, including, the Bank Secrecy Act and the Anti-Money Laundering Act
• Adheres to all levels of our Service Excellence standards.
• Performs other duties as required.

GENERAL QUALIFICATIONS:

Education:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

• Bachelor’s degree in business or related field; or the equivalent combination of education and experience.
• Previous experience in the role of a project coordinator, project analyst or project manager is required.
• Excellent project management, organization, and team collaboration skills with excellent written and verbal communication skills
• Certifications in technology-related and project management disciplines. Project management professional (PMP) certification preferred, but not required.

Knowledge & Experience:

• Excellent facilitation, collaboration, negotiation, and presentation skills
• Ability to anticipate risks and devise solutions in the moment
• Comfort with ambiguity, frequent change, or unpredictability
• Strong team leadership skills; strong knowledge of business objectives; strong analytical skills applied to understanding business functionality and translating them into application requirements
• Excellent understanding of business complexity and project interdependencies
• Intellectual curiosity and the ability to question thought partners across functional areas
• Ability to adapt quickly to new technologies and changing business requirements
• Outstanding written and verbal communication skills
• Ability to quickly troubleshoot problems that may arise &ability to partner with team members to identify course of resolutions
• Experience required with Microsoft Office (Outlook, Word, Excel, OneNote)
• Experience desired with the Project and Portfolio Management Tools
• Understanding of project management concepts with several years of banking experience preferred
• Ability to work remotely when necessary
• General knowledge of banking operations
• Involves routine contact with Executive Management, Department Managers, Regional Managers, or other members of these teams. It also requires regular contact with vendors involved in current projects.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit, and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.