Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5 billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This hourly (non-exempt), entry level position is responsible for supporting the department manager, Team Leads, and Innovation Analysts to optimize efficiencies and productivity using new strategies that will improve the company’s output.

DUTIES & RESPONSIBILITIES:

• Assist in improving of existing processes and procedures, including but not limited to, preparing operational procedures, response to management initiatives, requests for system program changes, and participating in and developing automated solutions using Power Platform (Power BI, Power Automate, Power Apps).
• Review projects and prepare careful development review and testing before production/enhancement implementations.
• Provide insight and recommendations on best practices based on individual research—support management staff by designing solutions and documentation as necessary.
• Coordinate with the department manager and others within the department to ensure that all activities and projects are completed efficiently.
• Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

• High School Diploma or equivalent required. 
• Bachelor’s Degree in Information Systems/MIS or a related field is preferred.
• Minimum one year of administrative experience in a corporate environment is required.
• Knowledge of the Project Lifecycle or other project related experience is preferred.
• Prior design experience with Power Platform is preferred, or a candidate must be willing to be trained and become proficient.
• Strong organizational skills and a desire to work in an agile environment are essential to succeed.
• Ability to work independently with minimal oversight and prioritize responsibilities within this fast-paced role.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms.
• Maintain professional standards relating to spelling and grammar, including continual status reports to the department manager, data program specifications, preparation of procedures, and project justification reports.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to effectively tailor the message appropriately to the audience and situation.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. 
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• High proficiency in reporting software and spreadsheet programs. Strong research and analytical skills are required.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• Typical scheduled hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
• Punctuality is required to maintain First American Bank’s customer service standards.