SCOPE OF POSITION :

Responsible for daily operations regarding iGaming promotions and marketing content. Examples of such duties include, addition of online slot and table games, completing promotion setup within the iGaming system suite, and executing CRM campaigns in iGaming marketing systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management.

All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

Assist in the planning and execution of monthly calendar of iGaming promotional offerings for online casino and sportsbook.

This includes; scheduling promotional cadence, creating bonuses, issuing rewards, and distributing all associated promotional documentation.

• Create Customer Relationship Management campaigns in marketing technology suite under the direction of departmental leadership.
• Maintain library of online slot and table games for iCasino product. This includes testing and launching new games, altering game placement to drive player engagement, disabling games when required, and notifying gaming regulatory bodies of game launches as required.
• Maintain working knowledge of entire suite of marketing / CRM tools leveraged by iGaming department.
• Pull reports and compile data as requested by senior management.
• Ensures compliance with all policies and procedures.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS

FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and / or abilities required to enable one to successfully perform the essential duties and responsibilities :

Three to five years of casino or marketing experience. Established history of continued education and / or skill development.

Capacity to quickly learn rapidly changing software suite. Advanced skills in Microsoft Office products, especially Excel.

Strong organizational and interpersonal skills. Must be at least 21 years of age.

GENERAL OR PREFERRED QUALIFICATIONS

Associates degree in Marketing or Business Management, with established proficiencies in multiple marketing technology systems.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.

Ability to read and communicate data tables, graphs and charts. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL & ENVIRONMENTAL DEMANDS :

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls.

A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.

Must be able to work in a smoke-filled environment.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans.

For purposes of this preference, NHBP law defines "Native American" as : (a) an enrolled member of any other federally-recognized Indian tribes;

b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa / Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.

Last updated : 2024-05-03