Firefighter Insurance Services has deep roots in the fire industry. We were founded by a 3rd generation retired California firefighter and we know the Fire Family better than anyone!

Currently, we have an immediate opening for a remote Sales Agent. The Sales Agent is completely responsible for new business and remarkets, providing prompt, accurate and courteous service to customers and carrier personnel regarding their assigned accounts.

Typical Responsibilities:

• Handle telephone calls and personal visits from prospects and customers pertaining to coverage, claims, new business, remarkets and additional lines of coverage in a timely manner.
• Conduct coverage reviews with customers and recommend additional lines of coverage if the need becomes apparent.
• Maintain an accurate new production list on a weekly basis.
• Broadly participate in the retention and growth of your assigned book of business.
• Review daily, weekly and monthly reports, i.e. daily expiration and aged accounts receivable reports pertaining to your assigned accounts.
• Maintain a current knowledge of underwriting guidelines, rating systems and processing requirements for each personal/commercial lines carrier.
• Attend educational seminars as required by Agency.

Basic Qualifications:

• Education: HS Diploma/GED (General Education Development)
• Property & Casualty License
• Life Insurance License (optional)
• 1 year of Customer Service Representative experience or 2 years of Insurance Agency Assistant experience
• Thorough knowledge of State Insurance Laws and P&C coverage definitions
• Broad base knowledge of Insurance Agency practices and procedures

Firefighters Insurance Services is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.