For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 50,000 members in more than 1,000 fire departments. 

The Temporary Financial Service Consultant I is responsible for establishing new member relationships and interfacing with members to provide a full-service experience. This position is a temporary (3-6 months) position. 

Typical responsibilities:

• Establish new member relationships.
• Identify and recommend products, services, and loan opportunities to meet individual member needs. Transfer members to lending certified financial service consultants to complete the loan application process.
• Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), and/or opening new and sub-accounts.
• Process cash transactions for members and maintain cash drawers and daily balance of vaults and branch cash.
• Process new card orders, PIN changes, and reissue cards.
• Initiate credit/ debit card fraud claims and charge disputes.
• Participate in special projects and perform other duties and assignments as needed.
• May travel as occasionally to attend meetings, conferences, training, or other work-related events.

Basic Qualifications:

• Education: High school diploma or equivalent.
• Minimum of 6 months’ experience working at a bank or credit union.

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.