For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments. 

Are you a dynamic and enthusiastic leader with a passion for serving the community? Currently, we have an immediate opening in our West Palm Beach branch for a Branch Manager (Regional Office Manager) to join our team! 

The Regional Office Manager is responsible for the branch operations of the regional office. They are responsible for leading and developing their team, providing after-hour member support, attaining production goals, and expanding membership while delivering legendary member experience. The Regional Office Manager is also responsible for promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events.

Typical responsibilities:

• Lead and motivate a team of talented professionals to achieve branch goals and provide outstanding member service
• Provide coaching and mentorship to team members to enhance their skills and professional growth
• Promote membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events where brand exposure is optimal.
• Recommend FFCU financial products and services to members to meet individual consumer needs.
• Foster a positive and inclusive work environment that promotes teamwork, collaboration, and exceptional employee performance
• Assist members with personal banking and transactional activities when needed 

Basic Qualifications:

• Bachelor’s degree from an accredited college/university in Business, Finance, Accounting, Economics, or a related field
• Proven track record in branch management at a credit union or bank setting
• Strong leadership skills with the ability to motivate and inspire a team
• Proficient experience with account management, loan application processing, transaction processing, and cash handling in a credit union or banking institution.
• Positive, outgoing personality with a passion for serving the community 

Benefits:

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 4 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.