• Conduct regular department meetings to ensure strong communication among staff.

• Assign “boards” to housekeeping team at the beginning of each day.

• Oversee daily tasks of Housekeepers, Housemen, and Laundry Attendant.

• Assisting housekeeping in cleaning rooms, Condos, and Luxury Homes as needed.

• Creates and implements SOPs for quality insurance for the Housekeeping Department.

• Inspects rooms after cleaning to ensure it is ready for check-in.

• Creates employee’s schedules and handles payroll for the housekeeping department.

• Orders supplies and keeps track of inventory for the Housekeeping Department.

• Reports necessary maintenance issues to Front Office so a work order is made.

• Follows departmental policies and procedures.

• Follows all safety and sanitation policies.

• Assists other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

• Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.

• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.

• Must maintain a positive influence in the community and positive relations with area vendors.

• Teamwork – Balances team and individual responsibilities, exhibits objectivity and openness to others’ views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.