Job Overview. The Wellness Associate is a high-touch, hospitality-focused role responsible for optimizing the guest experience, ensuring operational excellence, and promoting additional services. You serve as the floor manager, blending guest relations with operational oversight. Responsibilities. High attention to detail and a proactive, dedicated work ethic. Previous experience in hospitality, spa, or customer service environment. Strong interp...
Job Overview. The Wellness Associate is a high-touch, hospitality-focused role responsible for optimizing the guest experience, ensuring operational excellence, and promoting additional services. You serve as the floor manager, blending guest relations with operational oversight. Responsibilities. High attention to detail and a proactive, dedicated work ethic. Previous experience in hospitality, spa, or customer service environment. Strong interp...
Job Overview. The Guest Services Specialist is the first point of contact for every guest, setting the tone for the entire Fire & Ice experience. We are looking for an energetic, welcoming professional who is passionate about wellness with excellent organizational skills, a passion for customer service, and the ability to multitask in a fast-paced environment. Responsibilities. Greet guests warmly and assist with check-in and check-out procedures...