Overview

The Outdoor Market and Programs Coordinator is a full time, year round position responsible for assisting Market Management staff with Market Center and Outdoor Market operations. The Outdoor Market and Programs Coordinator works Wednesday through Sunday to support Market Center needs and staffing, ODM administrative tasks, and ODM management coverage.

Details

Findlay Market is Ohio’s longest running public market and an historic landmark. The Market Center is the main information hub for market shoppers, tourists, and vendors. While at Market Center the Outdoor Market and Programs Coordinator is responsible for answering questions and handling all sales of merchandise, fulfilling/packing online orders, assisting with Market programs & promotions, and completing daily opening & closing procedures.

The Outdoor Market and Programs Coordinator is responsible for maintaining accurate counts of merchandise as well as assisting the Outdoor Market and Programs Manager with inventory of Nutrition Incentive tokens. The Outdoor Market and Programs Coordinator will stock shelves and ensure cleanliness and organization of work and storage areas.

The Outdoor Market and Programs Coordinator will be responsible for invoicing Outdoor Market vendors & coordinating weekly stall assignments. This position will act as a point of contact for vendors and will be the CFFM representative on Market days in the Outdoor Market and Program Manager’s absence.

The Outdoor Market and Programs Coordinator will assist in the implementation and management of programs at Market Center. These include, but are not limited to, Nutrition Incentives, Residential Composting, Fundraising/Development, Special Events & Promotions. This position will coordinate with Development staff and Communication staff as necessary.

Principal Duties & Responsibilities:

Market Center Operations and Customer Service

• Greet visitors and provide information about Findlay Market including but limited to information on wayfinding, CFFM programs, events, promotions, etc.

• Maintain a customer-friendly attitude when interacting with visitors

• Responsible for Market Center phone calls and messages

• Process Nutrition Incentive programs (SNAP, Produce Perks, TANF, Senior Farmers Market, WIC)

• Redeem & distribute Nutrition Incentive tokens & coupons

• Be able to explain and educate guests on all CFFM programs

• Process transactions of market merchandise, gift certificates, etc

• Support development, fundraising, and event sales and initiatives at Market Center

• Process community composting program

• Support and process guest experience feedback program

Market Center and Education Center Coordination

• Assist in training and leading staff on all operations and programs

• Support training and sharing of necessary information with full time and ODM merchants

• Maintain a clean and organized work environment at the Market Center and Education Center

• Manage inventory controls for merchandise

• Support necessary tasks related to Nutrition Incentive programs

• Be knowledgeable and informed on all CFFM programs, events, and related information

Outdoor Market Coordination

• Coordinate ODM administrative tasks including invoicing and stall assignments

• Act as a point of contact and person in charge for Outdoor Market Vendors

• Enforce Outdoor Market Rules and Regulations

• Assist in dissemination of CFFM information to Outdoor Market Vendors

Values, Skills, Knowledge and Abilities

• Demonstrated ability and desire to work in a proactively diverse and inclusive organization

• Demonstrated ability to problem-solve, share skills and knowledge with others

• A self-starter that can accomplish daily goals, and take initiative on additional opportunities

• Person must be self-motivated, dependable, and good with people

• Must be at least 18 years of age, or 17 with High School diploma or GED

• Customer service skills required

• Cashier/inventory/retail shop experience preferred

• Computer skills required

• Demonstrated ability to multi-task and work in a fast-paced environment

• Excellent, proven interpersonal, verbal and written communication skills

• Effective mediation skills

• Continual on-the-job learning is required

• Ability to work weekdays, weekends, evenings and some non-traditional hours

• Must be able to do moderate physical work including but not limited to lifting up to 30 lbs, being on their feet standing and walking for the majority of the shift

• Ability to work in different temperature-based environments throughout the day -markethouse, storefronts, outside, walk-in coolers

Benefits

• 4 weeks of PTO (5 weeks after 2 years); nine paid holidays

• Paid parental leave

• Medical, Dental, Vision insurance. (85% - 90% CFFM funded)

• HSA contributions ($1000/$1200 individual/$2000/$2200 family)

• Life Insurance, Short/Long-Term Disability Insurance (90% CFFM funded)

• Partial cell phone reimbursement or work phone

• Employee discounted parking pass

• Sabbatical Program (5 weeks paid time off after 5 years of service)

Application Information

• Pay Rate: $18/Hour

• Apply with a resume and cover letter via the link below.

  • https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=95022&clientkey=0BB6FCEC14A878399A79C975D1AC06B9

• Deadline to Apply: May 17th, 2024