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Make banking a Fifth Third better
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GENERAL FUNCTION:
Provides the leadership, strategy, staffing, review and motivation to inspire the Fifth Third Vision needed to control losses, expenses, delinquency and to produce maximum recoveries and income required to meet or exceed corporate objectives and increase shareholder equity for Mortgage Collections. Provides leadership to collections team so overall departmental customer service and productivity goals are met or exceeded. Focuses on resolving collection issues in a customer centric manner. Handles moderate to complex issues. May be tasked with managing various aspects of the collection process.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures thatactions and behaviors drive a positive customer experience. While operating within the Bank#s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talentpooltoensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Full Time
Banking
$69k-99k (estimate)
05/03/2024
07/02/2024
locations.53.com
VERGENNES, VT
500 - 1,000
1995
$50M - $200M
Banking