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GENERAL FUNCTION :
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation.
Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Customer Experience :
Operations :
Referrals :
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES : None.
WORKING CONDITIONS :
CSR / Teller - Brecksville - Full TimeLOCATION Brecksville, Ohio 44141
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Last updated : 2024-05-15
Full Time
Banking
$34k-42k (estimate)
05/22/2024
05/25/2024
locations.53.com
VERGENNES, VT
500 - 1,000
1995
$50M - $200M
Banking
The job skills required for Csr include Customer Service, CSR, Products and Services, Flexibility, Listening, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Csr. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Csr. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Csr positions, which can be used as a reference in future career path planning. As a Csr, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Csr. You can explore the career advancement for a Csr below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on CSR job description and responsibilities
Releasing of CSR report on an annual basis.
01/17/2022: Houston, TX
CSR must develop coherent CSR strategies, with activities typically divided among three theaters of practice.
02/15/2022: Providence, RI
Promoting the uptake of CSR amongst SMEs requires approaches that fit the respective needs and capacities of these businesses, and do not adversely affect their economic viability.
01/24/2022: Buffalo, NY
Monitor the Contemporary Environment and Seize Opportunities.
01/01/2022: Beaumont, TX
Develop Custumer Service Representative guidelines and criteria.
12/12/2021: Tampa, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
Custumer Service Representative creates an atmosphere of goodwill that offers protection against negative events, e.g., public disputes and corporate scandals.
02/17/2022: Columbia, SC
CSR and HR teams are working closely together to develop exciting offers for employees which make a huge contribution to local communities.
12/31/2021: Spokane, WA
CSR Ratings give the perceived perfomance on an absolute 0-100 scale.
02/24/2022: Rockford, IL
CSR provides cards for site visitors, apprentices, skilled operatives and craftsmen.
01/24/2022: Kansas City, MO
All candidates are required to complete the CSR 1 Day Health & Safety Training.
03/04/2022: Oklahoma City, OK
Step 3: View the best colleges and universities for CSR.