Job Description: The Health & Welfare Client Data Analyst will utilize their consulting, analysis, and domain skills to provide the best outcomes for our client, their participants and Fidelity. The Expertise We’re Looking For Bachelor’s degree or equivalent years of industry experience 3 years of Health and Welfare benefits service experience 3 years of professional experience (and demonstrated competence, depth, and breadth) Prior client implementation and\or platform migration experience a plus Prior data analytics and data exchange (inbound and outbound files) experience Experience in Agile preferred, but not required Proficient with Microsoft Office applications The Purpose of Your Role The Health & Welfare Client Data Analyst is a key member of the Health & Welfare (HW) Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape. The Skills You Bring Ability to independently manage one’s own workload Regulatory and legislative knowledge in aligned service area Understanding of benefits administration systems Demonstrates excellent communication skills (written and verbal) Ability to conduct detailed analysis and document findings Procedure execution and process improvement Quality-first mindset The Value You Deliver Align, plan, and execute new product capability delivery within flight implementations Drive and / or support execution of key implementation activities (example: data conversion load). Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements Partnering with the Director Migration Project Manager to define client specific configurable variations to support a client plan and/or administrative requirements Performing root cause analysis to determine gaps or trends for continuous improvement opportunities Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable Creating training material and reference material for participant services Assisting and coaching the broader virtual team Engaging in and/or leading ongoing courses to support continued personal development In addition to the above, the Client Data Analyst should possess these additional skills; Client Data- Conversion\Single Client Feed Proactive data management with a focus on straight through processing Streamline and implement Client Service Request error conditions and notifications. Data analytics and analysis with a focus on data and client feed remediation for straight through processing. Process control enhancements and reporting improvements. Participant Data Manager edit enhancements. Develop a teamwork intake model to move away from email processing. Structure large data sets to find usable information Collaborate with team members to collect and analyze data Work with a team of analysts and other associates to process information Testing of Client Data Feeds How Your Work Impacts the Organization Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals. Certifications: Category: Client Service At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy