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Fidelity Power Systems
Springfield, VA | Full Time
$43k-54k (estimate)
1 Month Ago
Service Administrator
Fidelity Power Systems Springfield, VA
$43k-54k (estimate)
Full Time 1 Month Ago
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Fidelity Power Systems is Hiring a Service Administrator Near Springfield, VA

Are you a detail-oriented and highly organized professional with a passion for ensuring exceptional service delivery?

Fidelity Power Systems, one of the nation's largest distributors of Kohler Generators and Power Systems, has an immediate opening for a dynamic Service Administrator to join our award-winning team in our Springfield, VA office!

If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for streamlining processes, we want to hear from you!

The Service Administrator assistsin all activities related to administration, personnel, information systems,office management, and safety.

Other duties:

  • Process Daileyand weekly payroll, and present to Area Service Manager for approval.
  • Process serviceinvoicing for T&M and Quote calls.
  • Process invoices daily according to FidelityPower System guidelines as to meet Days to Bill targets.
  • Review calls per FidelityGuidelines for accuracy.
  • Prepare invoicesthat require review as per SOP and batch for review. Once approved invoiceASAP.
  • Maintain open communication with the parts department and ensure all required P.O's are received
  • Conduct qualityassurance phone calls to recent customers.
  • This is a non-exempt position. Working in excess of 40 hours a week qualifies as overtime and must be preapproved by your supervisor.
  • Support Accounts receivable efforts as required.

Preferred Experience:

  • High school diploma or equivalent 
  • 3 years of administrative experience

Benefits: 

  • Competitive Salary and Bonus Incentive Program
  • Medical, Dental, Vision, Life, and Disabilities Insurance
  • Flexible Spending Account
  • 401(k) with Company Match
  • Paid Time Off (PTO) and Holiday Pay

If this sounds like it matches your skill set, we cannot wait to connect with you! Apply today!

As the leader in the Power generation industry, Fidelity Power Systems, a Fidelity BuildingServices Group company, helps building engineers, building managers, andbuilding owners operate efficiently throughout Maryland, Virginia, andWashington, D.C.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

04/11/2024

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The following is the career advancement route for Service Administrator positions, which can be used as a reference in future career path planning. As a Service Administrator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Administrator. You can explore the career advancement for a Service Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Administrator job description and responsibilities

They greet and assist customers, coordinate appointments and services, and process service-related paperwork.

03/13/2022: Fort Collins, CO

A service administrator professional also offers extra assistance to ensure customer satisfaction.

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The Service Administrator takes care of the user accounts, permissions, access rights, and storage allocations.

01/20/2022: Canton, OH

Demonstrate ability to effectively communicate with senior leaders within Stock Plan Services.

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As an administrator one should be acquainted with all feature of project management, such as costing and scheduling, along with strong time management skills.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Administrator jobs

Many customer service administrator roles are entry level and do not require any specific qualifications.

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Service administrators have distinct personalities.

03/01/2022: Port Arthur, TX

Policy compliance, finances, work processes, departmental strategy, and even data management are just some of the operations a hospital administrator oversees.

04/14/2022: Elyria, OH

The responsibilities of a service administrator reach beyond the walls of the facility, too.

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A service administrator’s salary can depend on the location, experience and the type of systems they manage.

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Step 3: View the best colleges and universities for Service Administrator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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