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Fidelity Manufacturing is Hiring a Service Sales Estimator Near Ocala, FL
FIDELITY MANUFACTURING is part of the backup Power Generation Industry. We design and build back up power packages (to include tanks and enclosures) for large and small health, industrial, and technology-oriented businesses that cannot have a power lapse at any time.
Service Sales Estimator
We are looking for the perfect candidate to expand our Service team!Applicants should be:
Able to work well individually or in a team environment.
Complete a pre-employment drug screening.
Display being detail oriented eye/hand coordination.
Able to apply common-sense understanding to carry out detailed written and/or oral instructions.
Excellent organizational skills and attention to detail.
Overview
Receives (by telephone or email) requests for quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and providing service to customers. Performs duties with each department where customer contact is a prime responsibility.
Essential Functions:
Daily job responsibilities/functions to include, but not limited to:
Receives requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers. Achieves and maintains rapport with customers and works to give them the best possible service.
Uses ERP and quoting spreadsheet to build customer quotes to meet customer requirements and project specifications. Quotes must be completed in a reasonable time frame.
Follows up on quotes to make sure the customer is satisfied with our quote and answer any questions.
Checks with credit department concerning credit status of new customers.
Works with Engineering and Production as needed to insure an accurate and profitable quote.
Follows all established systems and procedures to insure proper quoting and recording.
Demonstrates knowledge of Fidelity Manufacturing products and the standby generator industry.
Performs other duties as assigned
Qualifications and Training:
High School Diploma or equivalent
Knowledge of the Standby Generator Industry, preferred but not required
Sales estimating experience preferred
Demonstrate effective verbal, written, and communication skills
Good customer service skills
Ability to follow oral and written instructions
Ability to prioritize multiple tasks
Ability to work effectively with a team and independently as needed to support the group effort
Self-motivated
Must be willing to work flexible hours
MUST satisfactorily pass a drug and alcohol test and a background check