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The Role:
Are you looking for a role that helps drive engagement and educates clients as they plan for and envision their retirement? Do you want to be part of a team that is delivering innovative, interactive digital educational product content?
As the Senior Client Communications Manager (or Client Communications Director depending on experience), you will be an essential part of the FILI Client Engagement team responsible for supporting digital client content across multiple touchpoints for annuities and life insurance products. You will work closely with the other team members to help drive customers into the top of the funnel and expand FILI’s reach by providing innovative educational content. You will accomplish this by:
The Expertise & Skills You Bring:
The Team:
As part of the FILI Client Engagement team, this role plays a pivotal role in supporting the Wealth/FILI goals: drive core business, big plays, and opportunistic investing. Your work will support FILI’s overall strategy by helping deliver highly effective digital content for our clients. We strive to provide educational client content that will help drive meaningful planning conversations through test and learn opportunities. In summary, we are looking for an individual who will own the outcome of their work from start to finish, collaborate with multiple groups, and help identify opportunities to bring our digital client content to the next level.
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Full Time
$96k-120k (estimate)
05/26/2024
06/04/2024