Description

Join our dynamic team as a Trust Operations Officer and become a vital part of a reputable organization dedicated to delivering exceptional financial services. 

We pride ourselves on fostering an inclusive and collaborative work environment where innovation and professional growth are encouraged. As a Trust Operations Officer, you'll play a crucial role in supporting our clients' financial goals while ensuring the integrity and efficiency of our trust operations.

Responsibilities:

• Execute daily operational tasks related to trust administration, including but not limited to account maintenance, transaction processing, and reconciliation.
• Collaborate with various internal teams to facilitate accurate and timely processing of client requests and transactions.
• Maintain comprehensive documentation and records to ensure compliance with regulatory requirements and internal policies.
• Assist in the implementation of process improvements to enhance operational efficiency and mitigate risk.
• Conduct periodic reviews and audits to ensure data accuracy and integrity within trust systems.
• Provide exceptional customer service to internal stakeholders and external clients by addressing inquiries and resolving issues promptly and effectively.

Required Education and Experience

• 2-4 year college degree or equivalent experience.
• Previous Trust experience.

Travel

Some travel may be required for this position.

Supervisory Responsibility

This position may be responsible for supervising assigned staff.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

Requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, reach with arms, talk or hear and use hands to finger, handle or feel objects, tools or controls. Specific vision abilities required by this job include close vision, some distance vision, and ability to adjust focus. Some driving may be required.

Position Type/Expected Hours of Work

This is a full-time position, and typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee should be available during the “core” work hours of 8:00 a.m. to 4:00 p.m. Additional working hours may be required for this position to ensure the functionality of the department and overall functionality of the bank. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

Please view Equal Opportunity Posters provided by OFCCP/DOL here.

(https://www.dol.gov/agencies/ofccp/posters)

Fidelity Bank & Trust will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Fidelity Bank & Trust's legal duty to furnish information.

If a reasonable accommodation is needed to complete the application process, please contact Human Resources at (563) 875-7157 and let us know how we can help.