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The General Manager is responsible for achieving the overall performance goals for productivity, cost, quality, of a dedicated-on site white glove home delivery service.
Primary Duties & Responsibilities
· Build and maintain effective working relationship with all levels of internal/external customers to ensure long-term and successful partnerships.
· Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
· Interact daily with onsite clients to ensure understanding of existing and emerging customer needs.
· Develop and achieve agreed budget, revenue and profit (P&L) for site.
· Manage the development of associates through performance management process. Achieve improvements to their performance through coaching, mentoring and administering performance reviews.
· Ensure carriers are complying with the contractual terms identified in their Carrier Contract Agreement.
· Undertake efforts to help ensure that the relationship with the carriers is respected and maintained.
· Create and manage an effective labor plan to ensure proper staffing levels, manage attrition, control labor spend to include seasonal, full-time, part-time, temporary labor and overtime.
· Work closely with routing and dispatch team to coordinate effective home delivery routes.
· Manage, monitor daily loadout and dispatch processes for home delivery teams daily.
· Responsible for the recruitment and retention of Contract Carriers.
· Create an environment that fosters open and positive team communication by hosting team meetings, stand-ups, planning associate recognition events, individual meetings, and other related formal and informal methods of communication.
· Ensure customer and vendor contract requirements are administered and enforced.
· Enforce company safety standards and ensure the associates are complying with policies and procedures to reduce accidents and create a safe working environment.
Education/Experience
Skills/Abilities
All candidates are subject to background and drug screening.
While performing the duties of this job, the employee is regularly required to stand; use hands and fingers to handle objects, tools; reach with hands and arms. The employee frequently is required to walk and stand, kneel, crouch, or crawl. The employee must be able to stand and bend for up to ten hours. The employee must be able to lift and/or move up to 50 lbs.
No 3rd party recruiting firms.
FGO Logistics is an equal opportunity employer.'
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Benefit Conditions:
Work Location:
Work Remotely
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Transportation
$58k-90k (estimate)
04/05/2024
08/01/2024
fgologistics.com
ELMWOOD PARK, NJ
100 - 200
2007
FERNANDO GARCIA
$5M - $10M
Transportation
The job skills required for General Manager include Coaching, Planning, Communicates Effectively, Transportation, Mentoring, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.