$1,000 Sign-On Bonus* Assistant Community Manager - Affordable ABOUT THIS ASSOCIATE: Fairfield Residential properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset. Together with the Community Manager, this Associate works to ensure the property’s revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property’s accounting needs and leasing policies. This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team. THIS POSITION MAY BE RIGHT FOR YOU IF: YOU ARE DRIVEN BY CUSTOMER SATISFACTION and work diligently to maintain their happiness. YOU ARE A GOOD LISTENER that approaches the needs of your colleagues and residents with empathy and a commitment to solving problems. YOU DON’T SWEAT THE SMALL STUFF and can maintain a positive attitude with goal-oriented focus in an ever-changing and sometimes ambiguous environment. YOU STAY ON TOP OF IT with admirable time management and organizational skills. YOU ARE TECH SAVVY especially with the Microsoft Office suite and Yardi (or similar) software. YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: ACCOUNTING & BOOKKEEPING Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll. Prepare monthly close-out and financial reports. Process invoices for payment. Collect rent, fees, and other payments. Complete bank deposits, dispositions, and account reconciliations. Use property management software such as Yardi to record, track, and report on all financial workings of the community. AFFORDABLE COMPLIANCE Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs. Monitor correct usage of income and rent limits as well as utility allowances. Walk units to prepare for state required inspections. Maintain positive relationship with local housing authority. CUSTOMER SERVICE & SALES Use your leasing and sales experience to lease apartments. Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner. Take all appropriate action to resolve and address service issues. TEAMWORK Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention. Work closely with the Community Manager regarding all property operations. HOW TO STAND OUT: For this role, the ideal candidate will have at least one year of residential leasing, sales and/or management experience, with multifamily property experience required. 1 or more years with LIHTC, and/or other affordable housing programs experience required. This is not an entry level position. You will also stand out if you have: Basic bookkeeping knowledge. Experience as a Leasing Consultant and the ability to close a sale. A high school diploma or equivalent. Housing Credit Certified Professional (HCCP) Designation preferred. Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred. Knowledge of low-income housing tax credit (LIHTC). Knowledge of IRS 8823 Guide and HUD 4350.3 manual. A valid driver’s license. Working knowledge of Microsoft Office, Word, and Excel. Prior experience using Yardi or other related property management accounting software. Understanding of federal, state and local fair housing laws and provisions. Ability to work a flexible schedule to include weekends and some holidays. *The sign on bonus, less usual deductions, will be paid following the completion of 90 days of employment. #LI-JULIA Estimated Rate of Pay: $19.44 - $25.27 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. Why consider us? Competitive Salary and Benefits Package. Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged. Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities. Award Winning- Fairfield is recognized for our customer service, training and professionalism. Cutting Edge Technology- Fairfield utilizes innovative property leasing and accounting software that maximizes productivity. Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!