Job Location: Chicago

Chicago HQ (hybrid)

Want to make an impact?

The Customer Supply Chain Analyst is responsible for analytical, order management and process support on key optimization and continuous improvement initiatives for the Supply Chain organization.

Ways you will make a difference

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible to lead bracket pricing program, including making recommendations on bracket segmentations, analyzing trends and compliance.
• Inventory allocation identification, implementation, and ongoing maintenance. Including communication and collaboration with other functions to ensure the process flows smoothly.
• Customer order management including processing orders, communication with both internal and external stakeholders to ensure orders are shipped on time and in full.
• Provide analytics and reporting for strategic customers to help with customer collaboration and efficient order management processes.
• Analyze and determine root cause analysis for fine and fees to determine how process can be improved to avoid ongoing.
• VMI (Vendor Managed Inventory) promotional tracking including interaction with Account Managers to ensure events are ordered and pull out of customer warehouses on a timely basis
• Help facilitate cross-functional communication throughout Supply Chain functions.
• Identify, evaluate, and recommend improvements to Supply Chain business processes.
• Ensure adherence to all company policies and procedures.
• Understand and demonstrates the Company’s core values.
• Perform other duties and ad hoc projects as assigned.

Skills that will make you successful

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Results driven
• Strategic Thinking
• Planning and Organizing
• Analytical Problem Solving
• Time/Project Management
• Tolerance for Ambiguity
• Verbal/Written Communication
• Ability to Work Independently

Experiences that will support your success

• 1-4 years of experience in Supply Chain including Order Management, Logistics, Supply Planning
• Understanding of business processing within Order Management, pricing, and inventory.
• Minimum of Bachelor’s degree, preferably in Supply Chain Related Majors or Business, Finance, Engineering
• Detail Oriented and results driven mindset with the ability to work in a fast-paced environment.
• Experience working with large sets of data and helping make data driven decisions.
• Working knowledge of SAP ECC, S4 and/or SAP APO
• High proficiency in MS Excel and Office Suite
• Experience working cross functionally including sales, supply chain, pricing, quality, and other departments. CPG experience preferred.

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