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Sales Support Representative
Ferguson Bolingbrook, IL
$52k-67k (estimate)
Full Time | Wholesale 3 Months Ago
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Ferguson is Hiring a Remote Sales Support Representative

Power Equipment Direct has a unique culture and a tradition of supporting civic, cultural, educational, and environmental activities. The company is committed to the highest standards of ethics, from helping customers select green product solutions to providing a safe and secure workplace environment. Power Equipment Direct is committed to the growth - of their business, their people, and their support of the communities in which they do business.
We are currently seeking the right individual to fill an immediate need for a full-time Sales Support Representative within our Bolingbrook, IL Sales Center. The hours are 8am to 5pm Central, Monday-Friday. This is a hybrid position, allowing the flexibility to work from home when onsite presence is not required (typically 2-3 days/month)
Earn a comprehensive compensation package which includes a competitive base salary starting at $18.71/hr, eligibility to participate in our annual bonus program, and an excellent benefit package.
If you enjoy working in a fun, customer-focused environment where success as a team is promoted, celebrated, and rewarded, this is the opportunity for you!
Responsibilities:
  • Handle approximately 25-40 inbound phone and electronic interactions per day.
  • Consult with customers to aid in the appropriate selection and purchase of merchandise that meets their needs.
  • Resolve issues and concerns regarding sales and customer service.
  • Maintain quality, productivity, and sales metrics communicated by management.
Qualifications:
  • Live local to the Bolingbrook, Naperville, or Greater Chicago area and can commute to the Bolingbrook, IL office with ease.
  • Have at least 1-2 years of prior sales, retail, and/or customer service experience, preferably in electrical, plumbing, and/or HVAC (but not required).
  • Be a goal-oriented, self-motivated individual with an ambition to succeed.
  • Demonstrate the aptitude to build rapport and trust with their customers.
  • Communicate effectively both verbally and in writing, conveying professionalism, enthusiasm, and courtesy.
  • Thrive in a fast-paced, time-sensitive environment by multi-tasking, efficiently using all tools and resources, and maintaining outstanding time management and interpersonal skills.
We are dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. We offer a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$52k-67k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

04/25/2024

HEADQUARTERS

SOUTH BEND, IN

SIZE

100 - 200

FOUNDED

2008

CEO

CURTIS TURNER

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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