Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.

Responsibilities

• Coordinate between various logistic departments to control the flow of work regarding appliance deliveries and installations
• Determine the most appropriate cubic utilization of truck space in terms of route assigned, stops to be made, customer delivery demands, and loading efficiency
• Notify other coordinators and supervisors when changes are made to the routes
• Complete the routing schedule for the next day
• Dispatch all trucks by using DispatchTrack, to efficiently route all orders scheduled in the South Florida area
• Proactively develop and maintain relationships with all third party customers
• Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
• Contact customer for scheduling of events: pre-site, delivery and installation
• Update Installation Calendar with pertinent job condition
• Track and record number of installations by appliance type
• Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints

Qualifications

• Prior installation coordinating experience is strongly preferred
• Knowledge of DispatchTrack is preferred
• Ability to apply expert level product and installation knowledge
• Ability to organize and prioritize work and communicate effectively
• Ability to develop and maintain positive relationship with both internal and external customers
• Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

Job Type: Full-time

Pay: From $24.00 per hour

Travel requirement:

• No travel

Experience:

• installation coordinating: 1 year (Preferred)
• Appliance Installation: 1 year (Preferred)

Work Location: In person