FS Solutions, a subsidiary of Federal Signal Corporation, has nearly 100 years of experience in the markets of industrial vacuum loading, vacuum excavation, vacuum trucks, and industrial high-pressure water-blasting.

Reporting to the Location Manager, the Parts & Service Support Coordinator (Midland, TX) will assist with the daily operations of our service, rentals and shipping and receiving departments. They must have the ability to work autonomously, interact effectively with customers, and possess the skills to use applicable software and/or systems. This individual must have strong organizational, shipping & receiving, computer, and systems management skills.

Essential Job Duties and Responsibilities:

• Answer inbound calls in a courteous, prompt, and efficient manner.
• Create and/or maintain customer and vendor relationships through consistent customer service, communication and follow through.
• Assist customers and vendors both in person and by phone with the primary focus being to address the requirements to prevent unnecessary escalation.
• Work with customers both by phone and in person to enter orders, check status of orders, create copies of invoices and manage special requests.
• Communicate sales, promotions and new products when directly assisting customers.
• Pick, pack and ship parts and other items as required.
• Move material to appropriate areas throughout the facility and document in accordance with established procedures.
• Maintain applicable inventory levels by using the appropriate software or systems.
• Notify Location Manager of inventory shortages or discrepancies.
• Monitor shipping supplies and notify Location Manager when supplies are low or inaccurate.
• Interact with freight carriers and notify carriers of shipments, shipment weights and dimensions.
• Unpack, examine, and route incoming shipments while inspecting for damages, shortages and reporting any findings to carrier and/or Location Manager.
• Perform cycle counts in accordance with established procedures
• Other duties as required and assigned

Job Requirements and Skills:

• High school diploma or (GED)
• Strong computer and data entry skills.
• Good verbal and written communication skills
• Strong organizational, problem solving and time-management skills.
• Ability to lift 40 lbs.
• 1 years of related work experience preferred.

Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 630-954-2000. All other applications must be submitted online.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Midland, TX: Relocate before starting work (Required)

Work Location: In person