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The FRFS Change and ReleaseCoordinator performs a critical role leading all aspects of the release and change lifecycle within FRFS. This position will be focused primarily on the Retail Payments applications, including FedACH and Check Services. The individual will be responsible forall aspects of the change control process including ticketing, executing installs into controlled environments, and managing key release milestones across multiple delivery teams. The FRFS Change and ReleaseCoordinator is expected to demonstrate working knowledge of the CI/CD tools, source code management, and software development lifecycles. While this role does not involve management of direct reports, it does require strong facilitation and collaboration with cross-functional teams to ensure successful delivery of key business capabilities to support Federal Reserve Financial Services.
Key Activities:
Implement changes accurately and timely in close coordination with agile team membersand various cross functional peers
Manage Jira ticket assignments, communicate changes to appropriate teams and ensure key individuals are included in process and communications.
Create, review, and track change tickets in Service Now.
Learn how ACH and Check applications operate and develop into a subject matter expert.
Engage and adapt to the new Federal Reserve Financial Services structure through collaboration with colleagues from other payments offices.
Support maintenance of the release plan and execution processes to drive the on-time and effective delivery of high-quality releases.
Collaborates and contributes to implementing a standardized deployment process that delivers patches, hot fixes, minor enhancements and major releases.
Collaborates with internal teams to ensure the success of release initiatives.
Participates in PI planning sessions with agile teams
Collaborates with product delivery teams to ensure deployment and testing plans are executed based on the established release schedule.
Partners with team to maintain a standardized configuration management database across FRFS.
Communicates release plan and status to stakeholders and escalates issues as required.
Continuously optimizeschange and release process and plans, engaging with peers to promote consistent processes across FRFS product lines.
General Job Requirements:
Typically requires at least 3 years of relevant experience.
Bachelor's degree specializing in computer science, information systems, business, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.
Aptitude to learn and become proficient in technical systems and tools
Experience with change control activities including adhering to change policy, accuratelymanaging change tickets and executing changes
Experience working across a heterogenous datacenter, cloud, and SaaS environments
Experience in troubleshooting, diagnosis, and problem solving
Working in a SAFe Agile environment
Collaborative workstyle with the ability to facilitatecross-functional discussions with a solution-orientedmindset
Experience with using tools like JIRA and ServiceNow
Experiencewith CI/CD tools such as XL Deploy, Jenkins, WinSCP, Putty, Secure CRT, AWS, and GitLaba plus
Additional Information:
*Location(s):
oHybrid - Yes, FRB Locations
oRemote Eligible - No
*Screening Requirements: This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.
*Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
About Us:
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The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Full Time
$74k-91k (estimate)
05/03/2024
05/21/2024
kansascityfed.org
KANSAS CITY, MO
1,000 - 3,000
1921
ESTHER GEORGE
$1B - $3B
The Federal Reserve Bank of Kansas City is one of 12 regional Reserve Banks in the Federal Reserve System. We have about 1,500 employees in four offices: Kansas City, Denver, Oklahoma City, and Omaha. Our mission is to promote a stable, healthy economy through formulated monetary policy, protecting the nation's banking system, and ensuring the safety of the payments system. We have a diverse staff who demonstrates integrity and pride. We emphasize leadership and professional development and reward employees with strong problem-solving and communication skills. We encourage a positive attitude ...along with the ability to get results and think strategically. Kansas City Fed employees inspire trust and confidence in the Federal Reserve System's mission. Serve, lead and grow with us. For more information on the work we do at the Kansas City Fed, check out our website at http://kansascityfed.org/careers
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