Position: Lead Operations Center Technician, GS 09

Division: Springfield Field Office

Location: Springfield, IL

Working Hours: 8:15 a.m. - 5:00p.m. (Hours may vary)

This position is designated as "emergency." As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity.

Salary: GS 09: $59,966.00 - $77,955.00

Full Performance level: GS 09

Number of Positions Available: 1

Duration: Full Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance
• Some travel may be required
• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

Physical Demands

Most work is sedentary, but the job does require the ability to move around the office and lift and carry light items such as office files and boxes, books, copier paper, etc. Periods of high stress occur during a crisis.

Mission Statement:

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties:

• Communicates assignments, organization's strategic plan, mission, vision, and values to the team.
• Conducts complicated searches of various FBI database systems, other Government systems, public sources, and/or private industry systems to locate any data regarding a particular subject/topic and independently analyzes the information to compile a profile of the subject matter.
• Assembles, collates, and processes raw data from a variety of field reports, files, and other communications as well as Intelligence Community reports, commercial databases, interviews, and miscellaneous reference material.
• Prioritizes all incoming emergency and non-emergency communications identifying the appropriate level of response, determining and other critical information and notifying respondents accordingly.
• Maintains constant liaison with the on-scene contact for the emergency until official termination of the emergency situation or transfer of authority to the appropriate authority.
• Performs crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene.

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.

All applicants will be rated on the following Competencies:

• Analytic Thinking
• Communication
• Flexibility/Adaptability
• Information Management
• Leadership
• Problem Solving/Judgment
• Teaching/Mentoring/Coaching
• Technology Application

Specialized Experience (SE):

GS 09: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 08 grade level. SE is defined as follows:

• Evaluated the significance, validity, and reliability of data for inclusion in detailed written reports
• Analyzed, evaluated, and disseminated information pertaining to emergencies
• Orally communicated with customers to gather pertinent information and provide guidance on emergency and non-emergency situations
• Collaborated with local, state, or federal law enforcement agencies in order to ensure an appropriate response to emergency situations

Education

GS 09: Education may not be substituted for specialized experience at this grade level.

How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on