Summary
Serves as a Staff Support Specialist (MSS- I) at a Terminal facility. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operation, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
This job is open to

• Internal to an agency
  Current federal employees of this agency.

Clarification from the agency
Open to current permanent FAA employees in the ATO only
Duties
The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. Communicates intra/inter facility as well as among various lines of business and industry. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives. Applies expertise toward the completion of projects/studies and facility reports. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations. evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
Requirements
Conditions of Employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)

Qualifications
Candidates must show specialized experience. Specialized experience is defined as:
1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
OR
2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);
OR
3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.
Qualifications must be met by the closing date of this announcement.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
In addition to meeting the minimum qualifications, candidates will be rated in accordance with the instructions on FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement.
If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Position is not covered under P.L. 92-297 for early retirement purposes.
Selection and placement are contingent upon waiver or completion of satisfactory security requirements.
This is a bargaining unit position. This position is represented by NATCA: Staff Support Specialists.
Links to Important Information: Locality Pay , COLA

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated.Ensure that your application package/resume supports your responses.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  To be considered for this announcement, you must complete the on-line application by the closing date of the announcement. In addition, you must submit the FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement. You must upload, or fax the FAA Form 3330-43-1 to the servicing HR Office identified in this announcement. If faxed, the FAA Form 3330-43-1 must be received by 11:59 PM Eastern time, on or before the closing date of this vacancy announcement. Late or incomplete bid packages will not be considered. We are requesting that applicants also provide a direct daytime phone number and/or e-mail address. It is the applicant's responsibility to review applications for legibility and completeness.
  If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
  If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
  Forms:
  • FAA-3330-43-1: Rating of Air Traffic Experience For AT Movement
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
  IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
  We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
  Please ensure EACH work history includes ALL of the following information:
  
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary
  Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
  You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
  Agency contact information
  Shanna Croft
  Phone
  1 (404) 305-5335
  Fax
  1 (404) 305-5401
  Email
  Shanna.Croft@faa.gov
  Address
  Federal Aviation Administration
  ASO Regional HR Services Branch
  1701 Columbia Avenue
  AHF-S510
  College Park, GA 30337
  US
  Next steps
  Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
  For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
  Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
  All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents
To be considered for this announcement, you must complete the on-line application by the closing date of the announcement. In addition, you must submit the FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement. You must upload, or fax the FAA Form 3330-43-1 to the servicing HR Office identified in this announcement. If faxed, the FAA Form 3330-43-1 must be received by 11:59 PM Eastern time, on or before the closing date of this vacancy announcement. Late or incomplete bid packages will not be considered. We are requesting that applicants also provide a direct daytime phone number and/or e-mail address. It is the applicant's responsibility to review applications for legibility and completeness.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
Forms:

• FAA-3330-43-1: Rating of Air Traffic Experience For AT Movement

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month and year (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Shanna Croft
Phone
1 (404) 305-5335
Fax
1 (404) 305-5401
Email
Shanna.Croft@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Branch
1701 Columbia Avenue
AHF-S510
College Park, GA 30337
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request