Fearless is looking for a Scrum Master II to add to our diverse team of 250 employees (and counting!).

Location: Remote and hybrid work locations available.

What you'll be doing

We're looking to change the world by building software with a soul, and we want your help.

TheScrum Master II works directly with an agile team to advise and oversee performance against agile values, practices, and processes. As a servant leader, theScrum Master II monitors team performance through the project's dashboards and helps identify continuous improvement opportunities to help the team work better and smarter. Working with the Product Owner, the Scrum Master II supports the work of the team by monitoring the backlog and facilitating agile ceremonies such as stand ups, sprint planning, sprint reviews and retrospectives.

TheScrum Master II collaborates regularly with the Portfolio Director and/or Program Manager for the project to help prioritize and implement quality agile process initiatives and surface reporting across the business about the status and quality of engineering projects.

We need your Agile Scrum skills! What other skills will help you succeed at Fearless? Glad you asked! We're excited about candidates who can accomplish the following:

Organizational and Leadership Role

• Leads the team through servant leadership.
• Strengthens agile practice and communities.

Functional Role

• Facilitates agile Scrum ceremonies such as stand-ups, sprint planning, sprint review, backlog refinement, and retrospective.
• Tracks and reports team performance metrics.
• In partnership with Passion Coach, Portfolio Director, and the team, assists with and implements improvements to agile processes.
• Plans and coordinates schedules and resolves dependencies with other teams.
• Removes project obstacles and develops solutions with the team.
• Provides guidance to the team and customer organization on how to use agile/Scrum practices and values.
• Provides guidance to the team on how to self-organize.
• Coaches the team, filling in any gaps in knowledge of agile/Scrum frameworks and processes.
• Assesses the Scrum maturity of the team and organization, coaching the team to higher levels of maturity at a comfortable and sustainable pace.
• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgment, with an emphasis on healing and problem-solving.
• Facilitates the team in getting work done without coercion, assigning, or dictation.
• Facilitates discussion, decision making, and conflict resolution.
• Assists with internal and external communication, improving transparency and radiating information.
• Provides all support to the team using servant leadership style and leading by example.
• Contributes to portfolio activities, including keeping Portfolio Directors and Program Managers in the loop; where valuable, coordinates across the portfolio with other projects or Scrum Masters.
• Participates in operational syncs with the Portfolio Director and is able to create action plans.
• Champions building partner relationships and creating a badgeless/unified environment where every team member is valued.

Must-Have Skills

• Relevant agile certification (CSM, SAFE, ACSM, etc.) or ability to successfully obtain one within 90 days after starting.
• Prior experience leading projects or as a Scrum Master.
• Prior experience working with a ticketing system such as Jira, Trello, or GitLab.
• Ability to partner effectively with those in other practice areas, such as Product Managers and Engineers, to deliver quality products to customers.
• Ability to plan, organize, prioritize, and keep the team focused on the right things.
• Ability to provide guidance, mentoring, and context to team members.
• Proven experience rallying a team to deliver on commitments.
• Proven experience using dashboards and metrics to drive team performance.
• Excellent verbal and written communication skills.
• Strong troubleshooting and analytical skills.
• Ability to operate and manage work, strategically reason, build relationships, and influence others.

Icing-on-the-Cake Skills

• Experience working with federal, state, or local Government.
• Experience using product thinking and product management best practices.

We're looking to change the world by building software with a soul, and we want your help.

The Content Strategist III develops the systems and governance to structure, produce, and maintain content to meet user needs throughout its life cycle. They develop design governance, workflows, and taxonomies. They lead and implement solutions for operationalizing content strategy across complex products and services. They advise, mentor, and coach junior Designers, Strategists, Customers, and other team members on best practices and implementation. They specialize in ensuring that business requirements, content authoring and workflow, and implementation decisions come together in a usable, useful system. They oversee content requirements and create content strategy deliverables throughout a project's life cycle.

We need your Content Strategy skills! What other skills will help you succeed at Fearless? Glad you asked! We're excited about candidates who can accomplish the following:

Organizational and Leadership Role

• Builds scalable content strategy solutions for multiple cross-functional teams and Business Development strategies for new opportunities.
• Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
• Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities.

Functional Role

Collaboration & Communication

• Works closely with Engineers to make recommendations about how to use technology - hardware and software - to handle large amounts of content in efficient and powerful ways.
• Plans and facilitates participatory content strategy workshops and brainstorming sessions focused on developing content and content services (including API development).
• Coaches cross-functional teammates, partners, and clients on content strategy solutions and adapts tactics based on the evolving needs of the project.
• Coaches and mentors other Strategists and Designers to develop their professional skills.

Research & Analysis

• Gathers key business and user insights, and applies strategic planning skills to create a long-term vision for the content that's generated.
• Uses content management systems (CMSs) to analyze website traffic and users engagement metrics.

Content Development

• Develops format-free structured content models so that content can be written in a consistent way to support multi-channel publishing (mobile, web, print).
• Supports development of content deliverables including copywriting, editing, and design of visual storytelling elements.
• Owns and champions the team's content strategy practices and standards, through assessing and improving the quality, impact, and strategic planning of outcomes and outputs.
• Structures and implements digital content publishing platforms, such as CMSs and email marketing software.
• Creates scalable solutions to develop governance, processes, and workflows based on delivering strategy and policy intent.
• Defines strategies and policies, and provides guidance to others working in the strategic context as well as evaluate current strategies to ensure business requirements are being met and exceeded where possible.

Must-Have Skills

• Demonstrated expertise in creating taxonomy and metadata recommendations, site maps, content models, workflow recommendations.
• Demonstrated expertise in managing stakeholder relationships and expectations.
• Demonstrated expertise in facilitating discussions with stakeholders, both internal and external, to build consensus.
• Demonstrated expertise in identifying users and business needs, developing solutions to meet those needs through strong influencing and communication skills.
• Experience as a senior-level writer or editor leading digital content creation.
• Expert in designing and implementing content style guidelines to create engaging content.
• Expert in the sustainability and consequences of design decisions; ability to make decisions characterized by managed levels of risk and complexity.
• Demonstrated expertise in guiding regular feedback through usability testing and goal-oriented critique sessions.
• Demonstrated expertise in recommending, delivering, and implementing a CMS.
• Expert in defining the structure of CMS repositories so that they support authoring and content retrieval.
• Experience organizing content so that authors can easily store and retrieve it, and prepare it for automated selection and delivery in the relevant channels.
• Ability to operate and manage work, strategically reason, build relationships, and influence others.
• Demonstrated attention to detail and strong organizational and time management abilities.

Icing-on-the-Cake Skills

• Experience creating SEO guidelines to ensure searches return relevant content.
• Advanced understanding of agile processes and ability to both advise colleagues on how and why agile methods are used and provide a clear, open, and transparent framework in which teams can deliver.

Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:

• Life-friendly schedules
• Family-friendly workplace
• PTO allowance (not accrued so you get it up front!) We believe in taking time off to be well and thrive. That's why we offer 14 days of PTO, 8.75 days of sick leave, 11 federal holidays, your birthday (floating day), jury duty, and bereavement.
• Up 12 weeks of FMLA paid at 100%
• We cover 100% of your premium for our medical HSA plan the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
• Tech, education / training, and wellness allowances
• Safe Harbor 401(k) plan with employer contributions and immediate vesting
• Referral bonus: Bring your friends! If someone you refer is hired, you'll get a bonus of $6-12k!
• Total Pet Plan
• Employee Assistance Program

Location:

• In-person, hybrid, and remote options are available. Our offices are located in Baltimore.

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work.

Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)!

Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and individual's demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.

The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.

• AL, FL, GA, TN Residents: $90,015 (min) - $117,019 (mid) - $144,024 (max)
• NC Residents: $92,799 (min) - $120,639 (mid) - $148,478 (max)
• DE, MD, PA, TX, VA Residents: $97,439 (min) - $126,671 (mid) - $155,902 (max)
• DC Residents: $109,503 (min) - $142.354 (mid) - $175,204 (max)
• CA & NY Residents: $113,215 (min) - $147,179 (mid) - $181,143 (max)

Within the range, starting pay for team members is based on the evaluation of the alignment with the position description requirements including job-related skills and experience or training. This range reflects your earning potential over the course of your career at Fearless in this position.

So, what's next?

Over the years, we've honed a 3-step interview process that helps ensure that every employee we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews!

• - We're a people-first company, so we always start off by getting to know more about you, how you work, what your career goals are, and what you're passionate about. This is your opportunity to ask questions and get a feel for Fearless, so don't be shy!
• - This is where we get into the nitty gritty. During the Technical Interview, you'll be interviewed by our Program Managers and/or the team's Project Lead to make sure your skills align with the project requirements.
• Business Interview - At this point, you've made it to the final frontier! The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.

About Fearless Digital:

Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people.

That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an for our team, our family members, our clients, our subcontractors, and our vendors.