Job Purpose

The Psychiatric Team Lead will provide guidance and coaching to members of the psychiatric program. The Team Lead will guide the day-to-day operations of the Behavioral Health Clinics, in collaboration with the Director of Psychiatric Services and the Psychiatric Program Manager.

Qualifications

• High School diploma or equivalent.
• Psychiatric/Behavioral Health experience preferred.
• Healthcare technology experience preferred.
• Licensed Practical Nurse Licensure preferred.

Core Job Duties

• Oversee medication sample protocol at all clinic sites.
• Work with Psychiatric Program Manager to communicate provider schedule changes to psychiatric staff.
• Provide guidance to nursing/psychiatric staff to ensure time and resources are being utilized in the most efficient means possible.
• Oversee lab and nursing office cleanliness/organization at all clinic sites.
• Manage psychiatric staff call in’s and make appropriate notifications.
• Ensure coverage of the day-to-day operations at clinic sites when necessary.
• Identify and address any front-line treatment/service issues (access, efficiency, effectiveness, experience).
• Communicate issues and concerns, provide feedback and recommendations to the Director of Psychiatric Services on a regular basis.
• Ensure program operates in a safe manner. Any safety issues identified will be addressed ASAP to the Director of Psychiatric Services.
• Process emails and respond timely during business hours.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.