Animal Control Director AC/1-705
Animal Control

JOB SUMMARY

This position is responsible for directing the operations of the Animal Control Department.

MAJOR DUTIES

1. Evaluates and reports on the holistic organizational goals, statistics, mission, and efficiency; ensures that

policies, local ordinances, applicable rules and regulations, training standards, and other accountability
processes meet or exceed requirements.

2. Responds to all operational and legal information requests, including statistics, open records, sponsorship,
individual animal descriptors, drug logs, euthanasia logs, and management subpoenas; communicates with
clients by email, telephone, and in writing.

3. Manages staff inside the shelter and in the field; ensures HR standards, county policy, shelter service
standards, and department standard operating procedures are met or exceeded; creates, revises, and
enforces policy manual; holds staff meetings or individual counseling sessions on changing policies,
evaluations, and infractions.

4. Handles all public relations programs and elevated customer service matters; updates Web sites, conducts
education program and tours, responds to media requests, submits press releases, and handles aggravated
cases.

5. Maintains budget and fiscal integrity; ensures that physical assets are maintained current and in stock; drafts
purchase orders, supervises payroll and daily tender, balances and drafts annual budget, and reviews
performance measures.

6. Manages field services, comprehensive shelter database, aggravated investigations, and court dockets;
tracks individual employee accountability; ensures that proper protocols are followed during the complaint
taking, mitigation, dispatch, investigation, and response to each call.

7. Performs other related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

1. Knowledge of local ordinances, state and federal laws pertaining to animal care and control.
2. Knowledge of animal shelter medical practices.
3. Knowledge of hazardous materials and sanitation standards.
4. Knowledge of pet breed identification, traits, and behavior.
5. Knowledge of computers and job-related software programs.
6. Knowledge of state and federal wildlife laws.
7. Knowledge of financial accounting and budgetary procedures.
8. Knowledge of evidence collection and documentation procedures.
9. Skill in the development of operating policies and procedures.
10. Skill in the development and management of annual budgets.
11. Skill in animal capture techniques and in the sue of animal control equipment.
12. Skill in public and interpersonal relations.
13. Skill in oral and written communication.

SUPERVISORY CONTROLS

The County Administrator assigns work in terms of department goals and objectives. The supervisor reviews work
through conferences, reports, and observation of department activities.

GUIDELINES

Guidelines include city, county, and state laws codes and ordinances; safety manuals; standard operating
procedures; Georgia Department of Agriculture rules and regulations; and department and county policies and

Animal Control Director, Animal Control

procedures. These guidelines require judgment, selection, and interpretation in application. This position develops
department guidelines.

COMPLEXITY/SCOPE OF WORK

• The work consists of varied management, supervisory, and administrative duties. Working with sick or

position contributes to the enforcement of local animal control ordinances and to the health and safety of
residents and the animal population.

CONTACTS

county government personnel, representatives of external agencies, state and federal agricultural agents,
court personnel, attorneys, members of the news media, veterinarians and staff, representatives of human
societies and rescue agencies, members of community service organizations, and members of the general
public.

• Contacts are typically to give or exchange information; resolve problems; provide services; motivate and