1 Part-Time Automotive Care Experience Specialist Job in Hudson, MA

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Part-Time Automotive Care Experience Specialist

FastLap Group

Hudson, MA | Part Time

$41k-52k (estimate)

9 Months Ago

Part-Time Automotive Care Experience Specialist

FastLap Group Hudson, MA

$41k-52k (estimate)

Part Time 9 Months Ago

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FastLap Group is Hiring a Part-Time Automotive Care Experience Specialist Near Hudson, MA

Hogan Tire in Hudson is looking for an entry level Part-Time Automotive Care Experience SpecialistStarting Pay $18 to $26 Hourly (Always Negotiable Based on Experience)Looking for a company that cares about you and offers the best-in-class benefits?What makes this a great opportunity for you?

Weekly Pay on Friday
5 Day Work Week (Overtime Available)
Availability for Monday thru Friday 8am – 5pm Hours, Required Saturday 7:30am – 2:30pm
(7) Paid Holidays – New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, December 24^th & 25^th
Best in Class Vacation Plan – 40 Hours in First Year, 80 Hours in 2^nd Year & 120 in 3^rd Year
Affordable Medical, Dental & Vision Plans
401k & Roth Plans with 100% Match up to 6%
No Cost Life Insurance Plan up to $50,000
Optional Supplemental Insurance Options
No Cost Employee Assistance Program
Weekly Pay on Friday

If you’re committed to your craft and ready for a change, let’s talk. It never hurts to listen and learn.Responsibilities:

Provide outstanding customer service by warmly greeting customers, actively listening to their concerns, and addressing their needs effectively.
Serve as a liaison between the customer and the technical staff, ensuring clear and timely communication throughout the service process.
Assess customer vehicle needs accurately and offer well-informed guidance and recommendations to support customers' decision process.
Schedule service appointments and manage service workflow to ensure optimal efficiency and minimal downtime for customers.
Prepare accurate and detailed estimates and communicate them to customers in a clear and transparent manner.
Maintain strong product knowledge and stay up to date with industry trends, technologies, and advancements to better serve customers.
Handle customer inquiries, complaints, and follow-ups promptly and professionally, ensuring complete resolution and customer satisfaction.
Foster and maintain positive relationships with customers, aiming to exceed their expectations at every touchpoint.
Proactively seek opportunities to improve the customer experience through continuous process refinement and feedback.