Farrish Chrysler Dodge Jeep RAM is seeking a motivated, experienced Service Advisor, preferably with CDK Experience, though not required. We are a family business of 65 years and are looking for a candidate that is eager to learn and wants to grow within our organization. The ideal candidate will have service experience and CDK experience, though we would consider a less experienced candidate to train-up. Ultimately, if you are looking for an employer that can provide excellent financial opportunity, career growth, and respect, we'd love to have a conversation with you.

Job Benefits:

• Open Lane
• 401k Savings Plan w/ Employer Contribution
• Comprehensive Health, Vision, and Dental Coverage
• Earned Paid Time off
• No-Cost Degree available from Strayer University (Associate, Bachelor's, Masters, etc).
• Employee Discount on Vehicles and Services
• Newly Renovated Customer Lounge/Parts Department

Job Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
• Upsell recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Exemplary customer service skills are a must
• Previous Service Advisor experience a plus
• CDK Experience desired but not mandatory
• Valid driver's license

Job Type: Full-time

Pay: $60,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Application Question(s):

• Do you have experience with CDK or other Dealer Management Systems? CDK experience is preferred but not required. Please list other DMS you have worked with if not CDK

Experience:

• Automotive Service Advisor: 1 year (Required)
• Chrysler Dodge Jeep RAM (MOPAR) brand: 1 year (Required)

Ability to Relocate:

• Fairfax, VA 22031: Relocate before starting work (Required)

Work Location: In person