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Farris Jeep
Morristown, TN | Full Time
$45k-56k (estimate)
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Farris Jeep
Morristown, TN | Full Time
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Parts Sales Counterperson
Farris Jeep Morristown, TN
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$45k-56k (estimate)
Full Time 3 Days Ago
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Farris Jeep is Hiring a Parts Sales Counterperson Near Morristown, TN

Job Description

Job Description
We at Farris Automotive Group we need one more parts advisor to join our team. We are looking for a someone who comes to work with a positive attitude every day, and loves to help others. Previous retail parts experience is preferred, but not required. The ability to work Saturday is a must, and a pre-employment job assessment is included in the hiring process to ensure success in the position.
What we offer:
  • Excellent work environment and culture.
  • Five day work week (no Sundays).
  • Hourly base pay (paid weekly) plus commission (paid monthly).
  • Continuous training and employee development.
  • Health, vision, dental, disability, and other insurance available.
  • Paid vacation and sick days after one year of employment.
  • Locally owned by the same family since 1929.
Essential duties include, but are not limited to the following:
  • Maintains counter areas, keeps storage areas clean and uncluttered.
  • Assists all customers (phone, internal and external) at a high level in selecting the required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements to fully complete their repairs.
  • Answers phone calls providing price quotes and other information.
  • Reviews body shop estimates to ensure the requested parts properly fit the vehicle, and the pricing is inline with the estimate.
  • Pulls and fills orders from stock.
  • Notifies the parts manager of out of stock parts or shop materials that need immediate attention.
  • Locates out of stock parts from outside sources orders those parts as necessary.
  • Notifies the service advisor and the customer when special ordered parts has arrived.
  • Pulls orders for delivery ensuring the purchase requirements of the customer are met.
  • Maintains a back-order log and follows up on back ordered parts.
  • Verifies will-call and back-order files weekly.
  • Returns unneeded parts to vendors weekly.
  • Replenishes inventory daily.
  • Ensures all parts are billed as they cross the counter.
  • Ensures all special order customer pay parts are paid for in advance.
  • Ensures all charge sales are signed by the customer.
  • Ensures all customers have the customer copy of their invoice.
  • If any part returns are taken, ensures the part is in its original box, and issues the credit using the original invoice number.
  • Bills all special tools requested by the technician to the repair order.
  • Keeps orderly records of all invoices, estimates, and other necessary paperwork.
  • Sets up any orders that require delivery or shipment.
  • Cleans computer terminals daily and turns off the computer at the end of the workday.
  • Completes all required Chrysler training. Other training may be assigned as needed.
  • Keeps current on new products and product updates.
  • Maintains a lost sale program.
  • Maintains professional appearance according to handbook guidelines.
We are looking to fill these open positions quickly. If you believe you are a fit for this position, apply today! Or if you have questions feel free to contact Tony Bland at (423)587-2000.
 

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Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/15/2024

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