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POSITION SUMMARY: Provides accurate and timely support to the lending area for all loan types while ensuring applicable policies, procedures and regulations are being followed. Some Interaction with internal and external customers is expected to provide an exceptional customer experience at all times.
PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:
ACCOUNTABILITY 1:
Responsible for accurate and timely processing and generation of loan documentation. This includes uploading the loan to the core processing. Tracking and follow-up on loan adjustments including but not limited to payment application, and posting.
ACCOUNTABILITY 2:
Balances uncomplicated loan related general ledgers and internal accounts. Makes contacts to resolve questions, inconsistencies or missing data.
ACCOUNTABILITY 3:
Assists with account research and reports, filing, scanning as needed at the direction of the Loan Operations Team Lead.
ACCOUNTABILITY 4:
Responsible for non-complex external and internal customer inquiries for loan questions, ensuring prompt and accurate problem resolution occurs to ensure satisfactory customer service.
SECONDARY DUTIES AND RESPONSIBILITIES:
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
Full Time
Banking
$40k-50k (estimate)
04/03/2024
06/02/2024
farmersstatebank.com
LAGRANGE, IN
100 - 200
Private
GREGORY MAXWELL
$10M - $50M
Banking