We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) depending on candidate location.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

About the role...

Adjusts major and complex losses, but may also adjust standard losses.

Trains other claims employees in the area of expertise.

Assists with reinspections and file reviews.

Works closely with the District Managers and agency force.

May assist Team Leaders and Management personnel with technical support for adjusting claims.

Will also be required to maintain an active adjusters license in states where required.

What you'll accomplish...

Adjusts large or complex losses in their entirety.

Responsible for completing all procedural requirements as outlined in the FCC and CR Procedural Manuals.

Responsible for completing proper investigations on complex losses.

Maintains control of assigned Suits vs. Exchange and other litigated specialty files.

Monitors and controls legal expenses.

Attends litigation conferences, arbitration hearings and trials as necessary.

Conducts re-inspections and field-rides with Claims Representatives.

May be responsible for training of Claims personnel.

Provides District Managers and Agents with information on loss trends in their specialty field.

Attends and speaks at District Managers meetings on various issues.

Provides feedback from District Managers and Agents to the Claims Office.

Prepares written correspondence to District Managers and Agents regarding specialty issues.

Assists Team Leaders and Supervisors in evaluating the technical abilities of specialty Claims Representatives and Claims Associates.

Assists with the handling of authority requests during the absence of the Supervisor, the Zone or Specialty Manager.

May travel throughout the operating territory and work extended hours to assist with catastrophe losses.

Reviews Claims Office Operations and conducts quality assurance evaluations.

Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Performs other duties as assigned.

Physical actions...

BendingPullingSorting Carrying up to 20 lbs. PushingSpeaking (English) ClimbingReachingStanding Key enteringReading (English)Walking KneelingSeeingWriting (English)

Physical environment...

Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education needed...

High School diploma or equivalent required. Bachelor's degree preferred. Completion of, or actively pursuing a major insurance designation, or actively pursuing insurance related courses.

Experience needed...

External candidates should have a minimum of 3 years of prior Claims experience. The same time-on-job requirement is preferred for internal candidates. Experience writing on Xactimate. Successful demonstration/completion of the Claims General Adjuster prerequisites, proficiencies, and exams, as required based on unit of assignment. External candidates have 90 days from date of hire to complete the process.

Special skills needed...

Strong verbal and written communication skills
Demonstrated ability to secure 'buy-in' and convince others regarding best approach
Goal oriented team player with a positive attitude
Excellent time management skills
Strong relationship building
PC Literate (Excel, Word, etc.)
Valid driver's license
Bondable

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Work setting:

• In-person

Experience:

• Property (Homeowner's) Claims: 2 years (Required)

Ability to Commute:

• Minneapolis, MN (Required)

Ability to Relocate:

• Minneapolis, MN: Relocate before starting work (Required)

Work Location: In person