We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.

Minimum pay rate is $24.11/hour and will be based on location and experience.

Workplace: Hybrid ( #LI-Hybrid )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Investigates, determines responsibility, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

• Conducts office investigation on assigned cases, confirms coverage, determines responsibility, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types of claims. Reviews documentation on damaged property and vehicles, and determines claims related damage.
• Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property and vehicles.
• May create damage estimate to establish the claim payment. Determines and reports on subrogation potential.
• Refers potential salvage vehicles, personal property, and miscellaneous salvage recovery to the Salvage COE.
• Reports theft, fraud, and arson losses as required to federal, state and industry agencies.
• May be assigned the responsibility of training new Claims representatives.
• Performs most duties on an individual basis, and work has a direct bearing on Management results.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Telephone and electronic communications are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
Performs other duties as assigned

Physical Actions

• Bending, Pulling, Sorting
• Carrying up to 50 lbs.
• Pushing
• Speaking (English)
• Climbing, Reaching, Standing
• Key entering
• Reading (English), Writing (English)
Walking, Kneeling, Seeing

Physical Environment

Education Requirements

• High school diploma or equivalent required.
Bachelor’s degree preferred.

Experience Requirements

• Prior general work experience with demonstrated customer service and time management skills is preferred.
• Strong written/verbal communication, critical thinking and negotiation skills.
• Must have the ability to work in a fast paced environment while multi-tasking and be proficient in the use of computer, internet, and Microsoft office applications.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CO Only: $23.54 - $31.30
  o IL Only: $23.54 - $33.51
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

Job Location(s): US - KS - Kansas City, US - CO, US - KS - Olathe-118th Tc, US - MO - StLouis-Olive, US - OK, US - TX - Dallas-DallasPy

Workplace: Hybrid

Candidate qualifications may be reviewed against the requirements for the associated levels of this positions core function

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.