Description

Level 1 Licensing Supervisor

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
• Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.
• Paid Time Off (PTO): Relax and recharge with our generous PTO plan.
• Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
• Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating.
• 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.
• Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary

This is a professional supervisory position requiring expertise in the overall management and delivery of services to kinship homes. This position is responsible for directing a team of employees for the provision of services, supports, and benefit enrollment to ensure placement stability of children placed in kinship care.

Job Duties

• Oversight of staff workload and workflow, staff development, recognition, performance management, policy interpretation and enforcement, communication (team meetings and one-on-ones), etc..
• Responsible for collecting all pertinent data for monthly reports and provide information to Kinship Manager.
• Work cooperatively with FSS provider agencies and other service providing agencies to identify and address the provision of family support and preservation services, flexible funds spending, school readiness, and other available services necessary to support the child’s safety, growth, and healthy development.
• Assist in coordination of kinship caregiver trainings, events etc.
• Ensure staff are exchanging information and communicating effectively to achieve goals and objectives.
• Provide oversight and ensure deliverables for kinship grants
• Ensure monitoring, tracking, and submission of licensing files
• Ensure agency compliance and statutory requirements for relative caregiver benefit enrollment.
• Attend kinship caregiver trainings, events, and support groups.
• Assess current policies and protocols for efficiency and innovative solutions to improve practice.
• To treat kinship caregivers, the public, and co-workers with courtesy, respect, and dignity and present a positive public image
• Perform other duties

Minimum Qualifications

• Bachelor’s degree from an accredited college or university required.
• Minimum two years of professional child welfare experience required. Prior management experience in a non-profit/child welfare organization preferred.
• Valid driver’s license and the successful completion of Child Welfare certification training by DCF for Family Services Counselors/Licensing Counselors within 12 months of hire (required).

Qualifications

Family Support Services team members follow 5 core values:

Partnership: At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity: Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at FSSHRDepartment@fssnf.org for our Duval and Nassau counties.