$2,000 SIGN-ON BONUS*

POSITION: Clerical II
REPORTS TO: Clerical Supervisor

PAY RATE: $12.79 per hour
JOB TYPE: Full Time
LOCATION: Erie County

POSITION SUMMARY:
The Clerical II is a secretarial position in Erie County. Worker is requiring proficient typing skills, knowledge of Microsoft Office and its related programs. Strong organizational skills, the ability to prioritize his/her workload, and the ability to get along well with others are a must for this position.

JOB DUTIES:

• Serves as backup receptionist, greets clients and other visitors, answers incoming phone calls in a friendly and timely manner. May serve as evening receptionist.
• Assists in typing all correspondence and performs general filing duties, including opening and closing cases in electronic health record.
• Assists in management of agency mail, including drop off/pickup and making sure there is adequate postage for outgoing mail, if necessary.
• Checks and monitors client medical assistance eligibility.
• Participates in staff development activities, including individual and peer supervision.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• High school diploma required.
• Three (3) years general office experience preferred.
• Social services background preferred.
• Ability to operate transcribing equipment and proficiently operate computer equipment necessary.
• Advanced knowledge of telephone etiquette and skills necessary.

WORKING AT FAMILY SERVICES OF NW PA:
Join our team for a friendly work environment, flexible hours, and the ability to work partially remote. Family Services of NW PA offers a competitive salary, generous benefits package, and mileage reimbursement at the IRS standard mileage rate. Family Services of NW PA is a nonprofit organization and qualifies workers for student loan forgiveness programs.

Family Services of NW PA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are unable to use our online application process due to an impairment or disability, please contact 814-866-4530.

*$500 at 90 days, $500 at 180 days and $1,000 at 1 year

Job Type: Full-time

Pay: $12.79 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person