Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SUMMARY 

Family Service League is seeking a per diem Mental Health Aide to provide direct service and support as part of a multi-disciplinary team working within a 24-hour, 7 day a week, 365 crisis stabilization program assessing Mental Health and Substance Use Disorders. 

RESPONSIBILITIES

• Greet and collect demographic and insurance information for incoming guests. 

• Create EMR record profile and enter profile in separate database. 
• Manage the main switchboard for the Crisis Center; direct calls to the appropriate location/program/person/resource.7
• Follow through with individuals seeking information, and/or additional resources which may require additional calls and emails. 
• Perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources. 
• Perform electronic data entry and record keeping. 
• Provide insurance verification and authorization. 
• Help individuals participate in games and recreational programs. 
• Provide a clean, safe, and comfortable environment. 
• Work with interdisciplinary staff.
• Ensure the health and safety of staff and clients in emergency situations. 
• Assess situations to determine importance, urgency/risks, and make clear decisions which are timely and in the best interests of the organization. 
• Set priorities, develop a work schedule, track details, data, and activities of Guests. 
• All other duties as assigned. 

QUALIFICATIONS 

High school diploma or equivalent required. 

Six months of related experience required; experience in an acute, psychiatric setting preferred.

Excellent interpersonal and verbal and written communication skills required.

Strong judgement and problem-solving skills required.

Proficient computer skills, including Microsoft Office and electronic health record required. 

“Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.”