ABOUT US: Family Service & Children’s Aid is a non-profit agency that has been serving the Jackson Community for over seventy-five years. Our mission is to “Build Strong Families, Build Strong Communities”. To help meet the needs of our community we offer an array of services including Mental Health, Substance Use, Prevention programs (Parent Education, Breakout Drug Education, JUMP) Foster Care, Adoption, and Guardian services. Our agency is one of the leaders in Trauma Informed Care and strives to create a safe and welcoming environment where clients, and staff, are treated with dignity and respect. Our agency culture values work/life balance, self-care, flexibility and a team atmosphere where the work is meaningful and helps to create positive change in the lives of children and families.

Family Service & Children’s Aid is Hiring for a Part-Time Front Desk Assistant for our Behavioral Health Office (29 hours a week)

Do you have administrative assistant experience and enjoy meeting a variety of clients? Are you looking for a position that helps the community while you work? Would you like to work with an Agency that values work/life balance? Family Service & Children’s Aid is looking for an experienced or new to the field Administrative Assistant for the location at 330 West Michigan Ave. We are hiring an individual who:

• Enjoys laughing and has a good sense of humor (potlucks too!)
• Can create a welcoming atmosphere for our clients.
• Wants to work for a flexible and work-life balanced agency.
• Enjoys taking vacations and want generous paid time off (self-care)
• Values individual supervision
• Enjoys a team approach but have the ability to be independent.
• Enjoys managing schedules and interacting with clients
• Comes join our team and be part of a work family that works hard but also knows how to have fun and prioritizes family first.

As the Front Desk Assistant, you will be the first person that clients engages with. This part-time position will:

• Help keep the front organized and assist the clinical team.
• Maintain the schedule for all clinical staff.
• Assist with childcare as needed.
• Respond to records request under the direction of the Chief Clinical Officer.
• Schedule all clients for appointments.
• Manage financial transactions for payments as needed.
• Answer multiple phone lines.
• Maintain a high degree of confidentiality.

FSCA offers one of the best employee benefit packages in our local community, including the following:

• Generous paid time off (4-6 weeks depending on years of service)
• 12 paid holidays
• 3 employee events throughout the year that are on company paid time (get paid to have fun!)

Qualifications for position are as follows:

• High School diploma or equivalent
• Ability to communicate with the public and perform clerical tasks.
• Proficient computer skills and knowledge of Microsoft Office programs.
• Cultural sensitivity
• Ability to multi-task

When you work with FSCA, you will join an experienced, hard-working team that values flexibility, family and providing quality services to our community. Why just work when you can help build strong families and strong communities?

All of your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. FSCA does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted.

FSCA is an Equal Opportunity Employer

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 29 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• This position works will all types of people, are you able to communicate and understand clients no matter what the circumstances.
• You may work up to 29 hours a week. Monday to Thursday from 2:00 pm to 8:00 pm and Fridays from 9:00 am to 3:30 pm. Do this hours fit in your current schedule?
• Do you have multi-line phone experience?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)

Work Location: In person