HIV Case Manager

The HIV Case Manager engages clients of FSABC’s HIV/AIDS Program in designing and following a goal-oriented plan that responds to their health, social, and environmental needs identified through formal assessment and re-assessment interviews. The HIV Case Manager empowers the client to maximize use of personal and informal resources, links them to community and formal resources as needed, and assures that resources are the least restrictive and least intrusive possible. The HIV Case Manager acts to ensure that the client obtains timely access to needed services, appropriate levels of care, and continuity of care with the overarching goals being to improve their health care outcomes and promote adherence to their HIV treatment.

RESPONSIBILITIES:

1. Receive referrals from the Department of HIV Health (DHH) as assigned and enter client data into CAREWare database.

2. Conduct face-to-face assessments with clients to identify areas of need and develop Service Care Plans.

3. Assists clients with implementation of Service Plans by effecting linkages between service systems, helping clients access needed services, coordinating multiple services, monitoring and following up with the client and service providers, and by case advocacy when necessary. The Medical Case manager will maintain regular, periodic contact with client to check on follow through with referrals and to assess their health status.

4. Completes and maintains orderly, legible, timely records of services and other documents in narrative or data formats as required by the agency or its contracts.

5. Pursues continuing education to maintain and upgrade knowledge and practice skills. Adheres to requirements for continuing education set forth by DHH. Uses supervision to identify and address professional development needs, and practices ongoing development of sensitivity to diverse cultural groups, particularly groups served by this position.

Education: Bachelor of Social Work from a school accredited by the Council on Social Work Education or Bachelor's degree in a closely related health or human service profession from an accredited college or university.

Experience: Two or more years of successful employment in direct service practice preferred. Knowledge of community health and human service systems beneficial.

WORK AUTHORIZATION/SECURITY CLEARANCE

Candidate must be able to pass the following:

o Drug Screen

o FBI/Fingerprinting Clearance

o Pennsylvania Criminal Clearance

o Pennsylvania Child Abuse Clearance

EEO STATEMENT: Family Service Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.