47 Care Coordinator/PSR (FT) Jobs in Philadelphia, PA
Family Practice Counseling Network is Hiring a Care Coordinator/PSR (FT) Near Philadelphia, PA
- Assist in the courteous and efficient management of connecting students with the appropriate services and/or staff in a timely and accurate manner.
- Initiate services for patients which involve signing in, updating basic demographic information, validating health insurance coverage, and preparing the necessary paperwork. Additional services may be warranted depending on if the patient’s status is new or established and if the patient seeks more specialized services.
- Schedule appointments for patients.
- Coordinate with the school to bring students in for their appointments.
- Constantly update and utilize pertinent information about the health insurance carriers that the Practice accepts.
- Maintain patient charts.
- Provide additional clerical tasks: filing, typing, faxing, and copying documents.
- Facilitate the ordering of office/janitorial/medical supplies for the respective site.
- Maintain patient confidentiality in both written and verbal formats.
- Possess exemplary knowledge of and enforce all Practice policies and procedures that impact the work of the PSR and front desk.
- Adhere to OSHA guidelines.
- Assist in coordinating utilization of the Practice’s transportation services for students needing appointment at one of FPCN’s clinics.
- Take primary responsibility for securing the clinic space at the close of the business day.
- Be a member of the multidisciplinary team consisting of a Nurse Practitioner and Behavioral Health Consultant.
- Manage referrals to other services both inside and outside of FPCN.
- Liaison with Health Resource Coordinators.
- Insurance coordination- work with FPCN Outreach Staff to assure patients receives appropriate benefits.
- Coordinate all components of primary care, outreach and the HIV and High-risk patient care (e.g., scheduling appointments, performing appointment reminder activities, conducting follow-up calls for no-shows, troubleshooting non-clinical patient issues).
- Track laboratory tests to ensure completion.
- Establish trust relationships with patients and communicate concerns to appropriate clinical and school staff.
- Certified Medical Assistant or Licensed Practical Nurse.
- One (1) year in a Health facility.
- Previous experience with an Electronic Health Record.
- High School Diploma/GED.
- Computer Competency with proficiency in word processing.
- Ability to travel to multiple sites (2-3).
- Desire to work with high school students and comfortability discussing sexual health topics.
- Exemplary skill at managing multiple tasks simultaneously.
- High level of patience, courtesy, and concentration.
- Outstanding interpersonal skills.
- Outstanding verbal and written communication skills as well as listening skills.
- Exemplary organizational skills and ability to prioritize.
- Highly reliable and dependable.
- Experience in effectively relating to people.
- Ability to effectively relate via telephone.
- Responds constructively to pressure situations and time limits.
- Initiatives work independently with minimum amount of supervision.
- Exemplary Current CPR.
- Exhibit behaviors that align with RHD/FPCN’s organizational values, mission, and beliefs and avoid displaying behaviors that are in opposition to those values.
- Support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.
- Demonstrate cultural competence/proficiency in interactions with others by treating co-workers, colleagues and those receiving service with respect and fairness at all times.
- Ability to build and maintain positive and professional relationships based on respect, trust, and safety.
- Ability to create a space for staff and those we serve to feel physically and emotionally safe.
- Ability to support individuals on their paths to recovery and healing and resist re-traumatization of staff and patients.
- Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills.
- Ability to work effectively as a team member.
- Highly responsible and reliable as well as courteous.
- Unconditional ability to maintain patient confidentiality and ability to negotiate between HIPAA and FERPA laws.
Job Summary
Full Time
Social & Legal Services
$82k-99k (estimate)
12/30/2023
05/22/2024
fpcn.com
PHILADELPHIA, PA
25 - 50
1992
PATTY GARRITY
$5M - $10M
Social & Legal Services
Related Companies
About Family Practice Counseling Network
Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers in Philadelphia Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Health Center in West Philly housed in Action Wellness building (formerly Action AIDS); a convenient care clinic in Phi...ladelphia QCare; one health center in York, PA.East Side Health Center. Today the Network serves more than 20,000 patients annually and is an NCQA certified Patient-Centered Medical Home. The Networks mission is to provide person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The Network promotes resiliency and well-being among patients, staff and surrounding communities. Network services are targeted to the surrounding communities and the advisory committee that guides services primarily consists of people from the communities served. Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.
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