Family Medicine Clinic is an independent, primary care office based in Hot Springs, AR. Our goal is help our patients thrive and assist them with their healthcare needs.

We are looking for a Referral Clerk to join our team and complete various administrative tasks to support our patients by sending referral documentation to outside specialties.

The referral clerk's responsibilities include sending referral documentation to various departments and answering phone calls.

Ultimately, you will work with a small team to organize, manage, and deliver referral documents on behalf of our patients to outside clinics and hospitals.

Responsibilities

• Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
• Ensure complete and accurate registration, including patient demographic and current insurance information
• Assemble information concerning patient’s clinical background and referral needs
• Provide appropriate clinical information to specialist
• Contact review organizations and insurance companies to ensure prior approval requirements are met
• Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Review details and expectations about the referral with patients

Requirements and skills

• Proven work experience as a Referral Coordinator or similar role
• Strong customer service focus
• Effective verbal and written communication skills
• Teamwork orientation

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Ability to Relocate:

• Hot Springs National Park, AR 71901: Relocate before starting work (Required)

Work Location: In person